Front Office Porter, Queenstown
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Millennium Hotels and Resorts New Zealand

Front Office Porter

  • Posted 2w ago
  • On Site
  • Part Time

$27  -  $27 .50/hr

Queenstown

Job Description

Play a key role in creating a seamless arrival and departure experience while supporting the wider front office team.

  • Guaranteed 30 hours per week, plus possibility for more.
  • Complimentary staff meals on duty.
  • Great opportunity to gain front office experience.

Step into Copthorne Hotel & Resort Lakefront Queenstown, part of Millennium Hotels and Resorts. Guided by our values - Energy On, Go Further, Genuinely Care, Truly Connected - you’ll enjoy staff perks, training, and career growth. Discover A Thousand Ways of Happiness in a role where every day feels like a destination.


As a Porter, you are often the first and last point of contact for our guests - be part of a team that delivers warm, genuine hospitality in one of New Zealand’s most iconic locations. In this hands-on role, you’ll be the welcoming face of the hotel creating smooth, memorable guest arrivals and departures while supporting our Front Office team.


Key responsibilities:

  • Greet and welcome guests with professionalism and warmth
  • Assist with luggage handling and guest arrivals/departures
  • Provide local recommendations on Queenstown activities, dining, and attractions
  • Support concierge duties and guest requests
  • Maintain presentation of public areas
  • Assist with valet parking and guest transport (where required)
  • What we're looking for: Passionate about customer service and creating great guest experiences
  • Friendly, reliable, and a strong team player
  • Physically fit and comfortable handling luggage
  • Holds a full, clean New Zealand driver’s licence (not essential)
  • Flexible to work a rotating roster, including weekends and public holidays
  • Ability to work some nights when required
  • Knowledge of Queenstown and surrounding areas is advantageous
  • Why join us? Work in a stunning lakefront Queenstown location
  • Be part of a supportive, people-focused team
  • Access to career development within Millennium Hotels & Resorts
  • Staff discounts and employee benefits
  • A role where no two days are the same
  • 30+ hours per week. $27 to $27.50 per hour.

If you’re ready to start or grow your career in hospitality, apply today and join our Queenstown team.

Desired Hard Skills

  • Valet Parking
  • Concierge Duties
  • Driver's Licence
  • Luggage Handling

Desired Soft Skills

  • Customer Service
  • Communication
  • Friendly
  • Reliable
  • Team Player

Benefits & Perks

Culture

  • ❤ Care and Appreciation
  • 📈 Professional Development
  • 🏎 Competitive Salary
  • 🎉 Employee Discounts and Rewards
  • 🎖 Long Service Rewards
  • 📣 Referral Bonuses
  • 🔥 Company Discounts
  • ⛑ Uniform Provided
  • 🍲 Meals Provided
View All
  • 🌐 INZ Accredited Employer

Job Schedule

  • Rotating Roster
  • Public Holidays
  • Includes Weekends

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