Reservationist, Northland Region
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Millennium Hotels and Resorts New Zealand

Reservationist

  • Posted Today
  • On Site
  • Part Time

Northland Region

Job Description

We are Copthorne Hotel and Resort, Bay of Islands . Together with Millennium and Kingsgate Hotels, we are one of New Zealand's largest hotel operators and part of an expanding international network of hotels. We are known for creating memorable guest experiences that start from the moment our guests walk through the door.


Are you a quick learner and experienced in using ‘Opera Cloud' software? If so, this could be the role for you! We are looking for an experienced and committed person to join our Reservations team. This position requires someone with enthusiasm and initiative to deliver exceptional service and perform the duties of the role with precision and accuracy.


What's on offer?


  • Career development and nationally accredited training opportunities
  • Discounted hotel rates nationwide
  • Complimentary staff meals on duty
  • Discounted Southern Cross health insurance


Do you need experience?


Yes, this is a specialist role and would require you to have previous experience within a hotel front office or reservations team. You will be responsible for responding to guest reservation requests and communication. You will also be dealing with internal and external client needs as they arrive. Being familiar with third party reservation sites and update any bookings that arrive through accordingly. Being able to understand and enforce credit card polices and enforcing billing instructions is also a part of your responsibilities.


This is a permanent part time role 20 hours per week which includes weekend hours.


We will look after you with regular shifts,  a friendly team and the prestige of being part of one of NZ's leading hotel brands.


If you're ready for the next step in your career in a relaxed and sophisticated environment, apply now.

Desired Hard Skills

  • Credit Card Policies
  • Opera Cloud
  • Reservation Management

Desired Soft Skills

  • Customer Service
  • Accuracy
  • Enthusiasm
  • Initiative

Benefits & Perks

Culture

  • ❤ Care and Appreciation
  • 🩺 Health Insurance
  • 📈 Professional Development
  • 🏎 Competitive Salary
  • 🎉 Employee Discounts and Rewards
  • 🎖 Long Service Rewards
  • 📣 Referral Bonuses
  • ⛑ Uniform Provided
  • 🍲 Meals Provided
View All
  • 🌐 INZ Accredited Employer

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