Night porter, Auckland
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Millennium Hotels and Resorts New Zealand

Night porter

  • Posted Today
  • On Site
  • Part Time

Auckland

Job Description

At Grand Millennium Auckland, we go further together! As part of Millennium Hotels and Resorts, we create exceptional guest experiences through professionalism, passion, and teamwork. Situated in Auckland’s vibrant entertainment district, our premium hotel offers more than a job: enjoy great benefits, a high-performing team, and true career growth. Bring your energy and uncover A Thousand Ways of Happiness with us.


We are looking for a friendly, reliable and service-focused Night Porter to join our Front Office team. As one of the key faces of the hotel overnight, you'll play an important role in creating a safe, welcoming and memorable experience for our guests while supporting the smooth operation of the hotel throughout the night.


Here's what you can expect when you join our team:

  • Career development and training opportunities
  • Discounted hotel rates nationwide and internationally
  • Complimentary staff meals while on duty
  • Discounted health insurance with Southern Cross
  • Employee Food & Beverage discounts
  • Discounted parking

Ideally, you have previous experience in a customer-facing hospitality or service role; however, we offer excellent training for the hospitality professionals of the future, so experience is not essential. You enjoy working night shifts and take pride in providing exceptional guest service. You communicate confidently in English, remain calm under pressure and enjoy helping others. You understand the importance of maintaining a safe and secure environment overnight and are respected for your professionalism, reliability and high standards. Previous experience using Opera is advantageous but not essential.


In this role, you will ensure a positive guest experience by welcoming late arrivals, assisting with guest enquiries, explaining hotel facilities and anticipating guest needs throughout the night. You'll assist guests with their luggage, deliver room service orders, complete public area cleaning and set-up tasks, conduct security walks and support other hotel departments as required to ensure the hotel operates smoothly overnight. A good level of strength and fitness is essential, as the role involves regular manual handling of guest luggage and other physical duties.


This is a permanent part-time position with a minimum of 32 hours per week, with an hourly wage rate of between $26.50 and $27.50. You must be flexible for shifts that include weekends and public holidays.


If you're ready for the next step in your career in a positive and sophisticated environment, apply now!


To apply for this vacancy, you MUST be a New Zealand citizen or resident. If you have secured the right to work in New Zealand and therefore hold another valid visa, we welcome your application too.


At the appropriate stage, we will request your references; we ask that you do not include them on your CV when applying.

Desired Hard Skills

  • Manual Handling
  • Customer Service
  • Security Walks

Desired Soft Skills

  • Communication
  • Reliability
  • Calm Under Pressure
  • Professionalism

Benefits & Perks

Culture

  • ❤ Care and Appreciation
  • 🩺 Health Insurance
  • 📈 Professional Development
  • 🏎 Competitive Salary
  • 🎉 Employee Discounts and Rewards
  • 🅿 Free Parking
  • 🎖 Long Service Rewards
  • 📣 Referral Bonuses
  • ⛑ Uniform Provided
  • 🍲 Meals Provided
View All
  • 🌐 INZ Accredited Employer

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