Night Auditor/Night Porter

Step into the night and become the reassuring presence that keeps our hotel running seamlessly as a Night Auditor/Night Porter at Copthorne Hotel and Resorts Lakefront .

As part of one of New Zealand’s largest hotel networks, we’re committed to creating unforgettable experiences through genuine connections, vibrant energy, a relentless drive to go further, and genuine care for our guests and each other.

This role offers a rare opportunity to join our exceptional team and help shape the guest journey through the quietest, yet most crucial, hours of the day.

The Role:

As Night Auditor/Night Porter you’ll work across both front office and operational support duties during our overnight shift. From reconciling daily financials and managing late check-ins to delivering room service, performing hotel security checks, and maintaining public areas — you’ll be the backbone of our overnight operations. This dual role will see you working shifts as Night Auditor and as Night Porter per week.

You'll be the key point of contact for guests after hours, ensuring every query is resolved with care and confidence, while also preparing the hotel for the day ahead.

What We Offer:

• Staff meals while on duty
• Excellent training and real career growth opportunities
• Discounted hotel rates – here and across the globe
• Discounted health insurance with Southern Cross
• Supportive leadership and a team that genuinely cares
• What You Bring: Must have experience in Front Office within the hotel industry.
• Night Audit experience and Opera knowledge are a bonus, but not essential.
• Physically fit and able to assist guests with luggage
• Professional communication in English and a calm, reassuring presence
• Detail-focused with strong initiative, especially in security and guest support
• A current GM Certificate (or willingness to obtain) is essential

We will look after you with regular shifts, minimum 30 hours per week, with $30.47 per hour.

If you're ready to be the calm in the storm and shine while others sleep, apply now to join our overnight team at Copthorne Hotel and resorts Lakefront.

A Thousand Ways of Happiness - Let’s create some of them, together.