Maintenance Manager

Are you a hands-on maintenance professional with strong leadership skills and a passion for keeping things running smoothly?

Do you enjoy variety, take pride in your work and thrive in a vibrant hospitality environment?

We have an exciting opportunity for an experienced Maintenance Manager to join the team at M Social Auckland!

Why M Social Auckland?

Located in the heart of Auckland's waterfront, M Social is one of the city's most vibrant lifestyle hotels. With its contemporary design, dynamic atmosphere and focus on creating memorable guest experiences, M Social is a place where people come together to live, work and play.

We're looking for someone who shares our passion for excellence and understands that great maintenance plays an essential role in delivering an exceptional guest experience.

About the Role

As Maintenance Manager, you will take ownership of the hotel's maintenance operations, lead a dedicated team and ensure our property, facilities and guest spaces are maintained to the highest standards.

This is not a sitting-behind-the-desk role; you will be hands-on and technically sound in most aspects of behind-the-scenes hotel operations and know how things run.

This is a hands-on leadership role that offers plenty of variety. You'll be equally comfortable managing the team, coordinating contractors and rolling up your sleeves to tackle maintenance tasks yourself.

Your key responsibilities will include:

• Leading, motivating and developing the maintenance team, creating a positive and productive working environment.
• Overseeing the maintenance and presentation of guest rooms, public areas, facilities and property grounds.
• Implementing proactive and preventative maintenance programmes to ensure the smooth and efficient operation of the hotel.
• Carrying out general maintenance and repair work, including painting, plastering, Gib stopping, joinery and other practical tasks.
• Responding promptly and professionally to guest and team maintenance requests, ensuring issues are resolved efficiently.
• Managing work orders and ensuring all maintenance tasks are completed to a high standard and within required timeframes.
• Conducting regular property inspections and daily maintenance rounds to identify and address potential issues.
• Building strong working relationships with hotel departments, external contractors and suppliers.
• Maintaining an awareness of hospitality technology, digital tools and systems that support efficient hotel operations.

What We're Looking For

We're looking for a proactive, solutions-focused individual who takes pride in their work and enjoys leading from the front.

Ideally, you will bring:

• Previous experience in a maintenance leadership or supervisory role.
• A relevant trade qualification or practical experience in joinery, electrical, mechanical or general maintenance.
• Previous hotel or hospitality experience (preferred).
• A hands-on approach with a broad range of practical maintenance skills.
• Strong leadership and communication skills, with the ability to motivate and support a diverse team.
• Excellent problem-solving skills and the ability to think logically and work independently.
• A positive, flexible and customer-focused attitude.
• Good physical fitness, energy and a willingness to get involved.
• Confidence using basic technology, digital tools and maintenance systems.
• Flexibility to work across days, evenings, weekends and public holidays as required.

Most importantly, you'll understand that in hospitality, it's often the little things that make the biggest difference to our guests.

What's In It For You?

We believe in looking after our people. When you join the M Social Auckland team, you'll enjoy:

• Free staff parking – leave the parking hassles behind.
• Free meals while on duty – we've got your meal covered.
• Discounted hotel accommodation nationwide – enjoy great rates when you travel.
• Career development opportunities – support and opportunities to grow within a leading hotel group.
• The opportunity to work alongside a friendly, supportive and passionate team.

Ready to Make Your Mark?

This is a fantastic opportunity for an experienced maintenance professional to take ownership of an important role within a dynamic hotel environment.

If you're a natural leader, enjoy getting hands-on and are ready for your next challenge, we'd love to hear from you!

This is a full-time position (40 hours per week) with a salary of $80,000– $ 90,000, depending on experience.