Senior Electrical Engineer

Spark helps all of New Zealand win big in a digital world. As New Zealand's leading telecommunications company, we connect millions of New Zealanders and support thousands of businesses through our mobile, broadband, IT and cloud solutions.

At the heart of our strategy, SPK-30, is our ambition: It’s better with Spark. Whether it’s our network performance, customer experiences, or the workplace culture we create with our people, we want it to be better with Spark.

Our industry moves at pace, and so do we. Technology, customer expectations and business needs are constantly evolving. We embrace change, work together to solve problems that matter and focus on creating better outcomes for our customers, communities and Aotearoa. Our people are empowered to take ownership, keep learning and make a real impact.

About the Role:

The role of the Electrical Shift Engineer is crucial in maintaining the operational integrity of network and data center environments,

ensuring that all systems function efficiently and reliably. The shift engineer has oversight of 24x7 operation

of engineering systems, leads incident resolution and is familiar with all engineering processes associated

with the Facility.

Day to day you will be involved in:

• Emergency Response: Taking charge of emergency response in the case of

critical system failure, this includes making safe and escalation.

• Maintenance: Monitor, supervise and lead as required maintenance

activities during scheduled shifts, which includes overseeing the operation of

critical infrastructure such as HVAC systems, power supplies, diesel and fire

systems.

• Trouble shooting: Lead resolution of technical problems that may arise during

the shift, monitoring any potential risk or disruption to services.

• System Monitoring: track unusual events utilizing available system such as BMS,

providing analyses, recommendations, reports, and appropriate follow-up plans.

• Engineering Records: manage records associated with facilities and

respond to customer requests for information.

• Shift Work: Work in a shift environment collaborating with shift members to

ensure all shift duties are completed.

What experience you'll bring?

• 3+ years of relevant work experience in a critical environment, working with the operation of building cooling, electrical, mechanical, life safety systems, Electrical Power Monitoring Systems (EPMS) and

• Building Monitoring Systems (BMS)

• Electrical certification (NZCE – Electrical) or a NZ Registered Electrician

• Experienced in the operation of all PBS systems including proficiency in the operation of BMS

• Experience and proficiency with common desktop applications, particularly Excel

• Demonstrates Ability to effectively analyse, resolve & communicate technical issues in service

angles with understanding of the complexities of operating mission critical Data Centres &

Network Buildings

• Easily works with personnel at all levels, clients, internal stakeholders, Data Centre service

line and supplier organizations to drive SLA commitments

• Strives to create an excellent team climate with rewards & recognition to drive performance

& standards to meet and exceed the operational requirements.

• Ability to provide 24x7 shift coverage

• Knowledge of Uptime Institute, TIA-942 Telecommunication Industry Association standard

for Data Centres and/or ANSI/BICSI Standards

• Proven experience in supporting positive team culture

WHY CHOOSE US:

Diversity and Inclusion: Te Kanorau me te Whakawhāiti mai

At Spark, diversity and inclusion are simply part of how we work here, built into our everyday decisions, behaviours and ways of working. We want everyone to feel totally comfortable bringing their whole self to work, no matter your gender, ethnicity, orientation, age or ability.

Sustainability: Toitū

As Spark, how we do business is just as important as what we do. We believe technology has a critical role to play in helping Aotearoa transition to a high-productivity low-carbon future, where all New Zealanders can thrive in a digital world. Equity sits at the heart of how we work, and we're focused on partnering in ways that makes a real difference to digital equity across the country. We support our customers and communities by being sustainable ourselves, investing in our people, minimising our environmental impact, and operating a responsible, ethical business.

Benefits: Awhina

Our people matter and we make sure we look after them. At Spark, we've got our people covered with a great range of benefits, including:

Wellbeing - Medical insurance, life, income and trauma protection, wellbeing support and access to our leading Mahi Tahi Wellness program.

Hybrid ways of working - For most teams at Spark this means being in the office for four days a week, and one day being flexible.

Leave - Four weeks annual leave, plus purchased leave, leading parental leave support and study leave.

Spark Credit - $150 monthly Spark account credit for permanent employees to enjoy our products and services.

Spark Share scheme - Opportunities to share in Spark's success through our employee share scheme.

Sustainable commuting - Salary sacrifice options to make public transport and cycling more affordable.

Grow your career - Access learning, development and internal opportunities to build new skills and grow your career across Spark.

Due to the nature and urgency of this role, we are only considering applicants that are based in New Zealand with permanent residency, citizenship.

At Spark, we’re committed to living our values, with tūhono (connection) at the heart of our mahi. Welcoming whānau into the recruitment process helps create a real sense of belonging and support for each candidate. We just ask candidates to let us know in advance if whānau will be joining, so we can prepare the space and make sure everyone feels comfortable.

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