Venue Manager, Auckland
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The Golf Lounge Newmarket Limited

Venue Manager

  • Posted 1mo ago
  • On Site
  • Full Time

$60  -  $70 k/yr

Newmarket, Auckland

Job Description

About the Business

Get ready to experience a new era of indoor golfing luxury! A premier destination for sophisticated entertainment is opening its doors in Newmarket, Auckland, offering an unparalleled fusion of sport, leisure, and upscale hospitality. We're building a vibrant and exclusive environment where guests can enjoy the thrill of the game in a stylish setting.

About the Role

We are seeking a dynamic and experienced Mid Level Venue Manager to be the driving force behind our exciting new indoor golfing experience in Newmarket, Auckland. This pivotal role will be instrumental in establishing and maintaining the highest standards of operational excellence, customer service, and overall guest satisfaction. You'll be at the forefront of creating a memorable and luxurious environment for our patrons.

The Role Will Involve

  • Overseeing the day-to-day operations of the venue, ensuring seamless service delivery.
  • Implementing and enforcing high standards of service, presentation, and safety.
  • Ensuring inventory management and stock control are efficient and accurate.
  • Responding to guest inquiries and resolving any issues promptly and professionally.
  • Collaborating with marketing and events teams to drive business and create engaging experiences.
  • Maintaining the venue's pristine condition and ensuring all equipment is in optimal working order.

Benefits and Perks

  • Be part of an exciting new venture in Auckland's luxury entertainment scene.
  • Opportunity to shape and influence the guest experience from the ground up.
  • Work in a stylish and modern environment.
  • Competitive remuneration package.

Skills, Qualifications, and Experience

  • Proven experience in venue management, hospitality, or a related operational role.
  • Strong understanding of customer service principles and best practices.
  • Excellent leadership, communication, and interpersonal skills.
  • Problem-solving aptitude and a proactive approach to challenges.
  • A passion for delivering exceptional experiences.
  • Proficiency in relevant operational software and systems. (This can be taught if needed)
  • Must have duty managers certificate.

Further Information

To apply for this role, please swipe right. We look forward to hearing from you!

Desired Hard Skills

  • Point of Sale (POS)
  • Product Knowledge
  • Active Learning

Desired Soft Skills

  • Customer Management
  • Decision Making
  • Coordination
  • Teamwork

Additional Compensation

  • Bonus

Job Schedule

  • Shift Work
  • Includes Weekends

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