Hostel Manager, Lake Tekapo
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Haka House Hostels

Hostel Manager

  • Posted Today
  • On Site
  • Full Time

Lake Tekapo

Job Description

Advert:

🌿Lead with heart. Create unforgettable stays. Celebrate culture.

About Us

Haka House is a vibrant collection of stylish, affordable hostels in some of Aotearoa’s most iconic locations. We’re all about laid-back vibes, meaningful connections, and unforgettable travel experiences. From comfy beds to warm welcomes, we create a true home-away-from-home for adventurers from around the world. Rooted in Māori values and proud of our cultural diversity, we’re more than just a place to stay — we’re a place to belong.

About the Role

We’re looking for a passionate and people-focused Hostel Manager to lead our Lake Tekapo property. This is your chance to run your own slice of paradise — managing daily operations, leading a dynamic team, and ensuring every guest leaves with a smile and a story.

What You’ll Be Doing

  • Overseeing daily hostel operations: check-ins, guest services, cleanliness, and vibe ✨
  • Leading, training, and inspiring a team of awesome staff 🤝
  • Managing bookings, guest inquiries, and reservations 💻
  • Keeping things running smoothly with inventory and supply management 📦
  • Handling finances, cash-ups, and reporting 💰
  • Creating a welcoming, inclusive, and culturally rich environment for all guests 🌏
  • Promoting the hostel and collaborating with the wider Haka House whānau

What You’ll Bring

  • Proven hospitality management experience (hostel experience = bonus!)
  • Top-notch customer service and communication skills
  • Strong leadership and team-building abilities
  • Confidence with booking systems and financial processes
  • A passion for people, travel, and creating memorable guest experiences
  • A genuine appreciation for Māori culture and values

Why Join Us?

  • Be part of a purpose-driven, award-winning brand
  • Lead a passionate team in one of NZ’s most iconic destinations
  • Immerse yourself in Lake Tekapo’s rich cultural landscape
  • Help shape the future of travel in Aotearoa

If you’re ready to be part of something special and help us deliver the best hostel experience in New Zealand, we’d love to hear from you!

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Desired Hard Skills

  • Hospitality Management
  • Booking Systems
  • Financial Processes

Desired Soft Skills

  • Customer Service
  • Teamwork
  • Communication
  • Leadership

Benefits & Perks

Culture

  • 🧕 Inclusive Workspace
  • ❤ Care and Appreciation
  • 🧠 Mental Health Workshops
  • 💚 Counselling Services
  • 🌿 Wellness Program
  • 📈 Professional Development
  • 🛂 Visa Sponsorship
  • 🏎 Competitive Salary
  • 🎉 Employee Discounts and Rewards
  • 🎖 Long Service Rewards
  • 🏆 Performance Bonus
  • 🔥 Company Discounts
  • 💻 Company Supplied Technology
  • ⏰ Flexible Work
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  • 🐾 Dog Friendly
  • 🧠 Neurodiverse
  • 💰 Wage Equality
  • 🏃 Women Leadership
  • 💸 Living Wage
  • 🌏 Sustainability Policy
  • ♻ Recycle
  • 🗣 Support Services for Employees
  • 💡 Internal Mentoring
  • 🚪 Open Door Policy
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