Conference & Events Coordinator, Dunedin
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Fable Hotels and Resorts

Conference & Events Coordinator

  • Posted 2w ago
  • On Site
  • Full Time

Dunedin

Job Description

"A story that stays with you”


At Fable, we have a wide variety of roles, situated around the country. Our current growth phase has been strategically planned but we are always on the lookout for talented people enthusiastic about a career in hospitality. Your well-being is our top priority, along with providing you with endless career and growth opportunities, fantastic rewards and recognition, flexibility to suit your lifestyle and enjoy your birthday off!


The world is yours to explore, so join us today to start an adventure of a lifetime!


About the Role:


Originally built in 1862 and exceptionally elegant, Fable Dunedin offers attractive meeting spaces for up to 250 delegates. Ideal for seminars, meetings, conferences, product launches, gala dinners, cocktail functions, private celebrations, wedding ceremonies and receptions. Plus, the vast array of excellent attractions in the wider Dunedin region make this an ideal base for pre and post-meeting activities.


There is now an exciting opportunity for an organised and collaborative Conference and Events Coordinator to join our hotel and deliver a seamless conference, events, and group bookings experience for our guests.


Responsibilities include:


  • Coordinate events, meetings, and group booking effectively
  • Support the portfolio Sales team and conduct client site visits
  • Conduct post-event follow up with clients to gather feedback and secure client loyalty
  • Collaborate closely with all departments in the hotel as well as in the Corporate office
  • Accurate billing and cash-up procedures
  • Maintaining procedures to ensure a high standard of customer service and customer satisfaction
  • Preparing and planning for events and shifts
  • Ensuring the health and safety of guests and team
  • Working with the team to improve standards and procedures
  • Handling guest complaints efficiently & effectively


Role requirements:


  • Previous experience and success in hospitality and events preferably within a hotel environment
  • Excellent command of both verbal and written English
  • Exceptional customer service skills
  • Strong organisation skills with excellent attention to details
  • Strong communication skills and relationship-building abilities
  • Proactive, hands-on approach with the ability to support Food & Beverage operations as required
  • Flexibility to work on a rotating roster, including weekends, public holidays, and night shifts when necessary
  • Impeccable personal hygiene and grooming standards
  • Working knowledge of hospitality POS
  • Current eligibility to work in NZ is a must


What we offer at Fable Hotels:


  • Endless career and growth opportunities
  • Fantastic rewards and recognition initiatives
  • Flexible schedule to suit your lifestyle
  • Free access to hundreds of online Hospitality courses
  • A variety of amazing corporate discounts


Sound like a good fit? We’d love to talk to you!

To apply now for this position, please click the ‘apply’ button and send us your CV and cover letter.

Desired Hard Skills

  • Billing
  • Customer Service
  • Event Coordination
  • Hospitality POS

Desired Soft Skills

  • Communication
  • Attention to Detail
  • Organisation
  • Proactive
  • Relationship Building

Additional Compensation

  • Paid Birthday Leave

Benefits & Perks

Culture

  • 🎂 Birthdays Off
  • ⚖ Work-Life Balance Support
  • 📈 Professional Development
  • 🎉 Employee Discounts and Rewards
  • 🏆 Performance Bonus
  • ⏰ Flexible Work
View All
  • 🌐 INZ Accredited Employer

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