Senior Systems Engineer, Auckland
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Senior Systems Engineer

  • Posted Today
  • On Site
  • Full Time

Auckland

Job Description

The Role


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  • Microsoft Servers, Microsoft 365, Azure (CAF/WAF) and modern workplace services
  • AVD, RDS or FSLogix, Hyper-V, Linux, Microsoft Defender, Purview
  • Need someone with MSP experience


The Opportunity


We’re looking for a Senior Systems Engineer to join a technical team delivering infrastructure support, project implementation and modern workplace services across multiple client hybrid environments.


This is a senior, client-facing technical role combining Level 3 escalations, hands-on project delivery and ongoing platform improvement. You’ll work across Windows Server, Microsoft 365, Azure, virtualisation, endpoint management and hybrid infrastructure, taking responsibility for delivering secure, reliable and well-documented solutions.


  • What You’ll be doing Level 3 Technical Support & Escalations Take ownership of complex technical escalations, from investigation and diagnosis through to resolution, testing and client communication.
  • Troubleshoot issues across Windows Server, Active Directory, Microsoft 365, identity, virtualisation, storage, applications and network dependencies.
  • Lead the technical implementation of infrastructure migrations, deployments, upgrades, remediation and modern workplace projects.
  • Produce clear technical documentation and provide effective handovers to service desk and operational teams.
  • Support Account Managers with technical discovery, solution options and pre-sales input, clearly explaining costs, dependencies and risks.
  • Maintain secure and reliable platforms through patching, monitoring, capacity planning, lifecycle management and configuration standards.
  • Manage backup and recovery arrangements, including testing against agreed recovery objectives..

You should also be comfortable applying Microsoft Cloud Adoption Framework (CAF) and Well-Architected Framework (WAF) principles when designing and implementing Azure solutions.


  • What We’re Looking For 5+ years of relevant infrastructure engineering experience working in an MSP environment
  • Experience to Azure and hybrid infrastructure, including an understanding of secure and well-architected cloud solutions.
  • A sound understanding of security, privileged access, controlled change and the need to protect information across separate client environments.
  • Deeper Azure experience, including AVD, RDS or FSLogix.Hyper-V, Linux administration, Microsoft Defender or Microsoft Purview.
  • Relevant Microsoft or infrastructure certifications.


Don't forget to visit our website for more vacancies and job opportunities: www.rwa.co.nz


Job Reference number: SD-4088415

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Desired Hard Skills

  • Virtualisation
  • Azure
  • Microsoft Servers
  • Linux administration
  • Microsoft 365

Desired Soft Skills

  • Problem Solving
  • Teamwork
  • Time Management
  • Client Communication
  • Technical Documentation

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