Timber Specialist 2IC

Senior Yard Person / 2IC - Timber & Building Supplies

Hastings | Full-time | Immediate Start Available

Are you hands-on, customer-focused, and confident in taking the lead when needed? Do you have the initiative to take on additional responsibility, support a team, and help drive the day-to-day operations of a busy yard?

AWF is seeking an experienced and motivated Senior Yard Person / 2IC to join a well-established timber and building supplies business in Hastings.

This is an excellent opportunity for someone ready to step up into a leadership position, taking an active role in the day-to-day running of the yard while supporting the Branch Manager and helping drive a high standard of customer service, sales, and operational efficiency.

About the Role

Working closely with the Branch Manager, you will help oversee daily yard operations, support and guide the team, and ensure customers receive exceptional service.

This is a hands-on leadership role, where you'll be expected to lead by example, take ownership, make decisions, and step in to support all areas of the business when required.

Key Responsibilities

• Assist the Branch Manager with the day-to-day running and coordination of yard operations.
• Act as the 2IC, providing leadership, direction, and support to the yard team.
• Help allocate daily tasks and ensure work is completed efficiently and to a high standard.
• Lead by example, maintaining a strong hands-on approach to all yard duties.
• Deliver excellent customer service to trade and retail customers.
• Assist customers with timber and building supply enquiries, product selection, and recommendations.
• Support sales activities and identify opportunities to maximise customer satisfaction and sales.
• Oversee order picking, preparation, and dispatch to ensure accuracy and efficiency.
• Coordinate stock handling, loading, and unloading of timber and building materials.
• Assist with stock control, stock organisation, and inventory accuracy.
• Maintain a clean, safe, and well-organised yard, ensuring health and safety procedures are followed.
• Help resolve day-to-day operational and customer issues in a professional manner.
• Communicate effectively with management, team members, suppliers, and customers.
• Provide support and cover for the Branch Manager when required.

What We're Looking For

• Previous experience in the timber industry is advantageous
• Previous leadership experience or the confidence and ability to step into a 2IC role.
• Strong customer service and communication skills.
• Sales experience with the confidence to recommend products and identify sales opportunities.
• Good organisational skills and the ability to prioritise workloads.
• A proactive approach to problem-solving and decision-making.
• The ability to motivate, support, and work alongside a team.
• A strong understanding of workplace health and safety.
• Physically fit and comfortable working in a hands-on, outdoor environment.
• Reliable, professional, and willing to take ownership and responsibility.
• Forklift licence advantageous but not essential.

You must have the legal right to work in New Zealand.

Pre-Employment Requirements

The successful applicant will be required to:

• Pass a pre-employment drug screen.
• Consent to and pass a Ministry of Justice criminal history check.

What's on Offer

• Competitive hourly rate reflecting experience and capability.
• Full-time hours with a well-established business.
• An opportunity to step into a leadership and second-in-charge position.
• A supportive team environment.
• The chance to develop your leadership, operational, and sales skills.
• A varied role with real responsibility and involvement in the day-to-day running of the business.
• Immediate start available for the right candidate.