Compliance Patrol Officer - Waimakariri, Christchurch
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Red Badge Group

Compliance Patrol Officer - Waimakariri

  • Posted 4w ago
  • On Site
  • Full Time

Christchurch

Job Description

Help keep North Canterbury safe as a Compliance Patrol Officer. Respond to incidents, patrol public spaces, and support your community with varied after-hours work and training.


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Be the calm presence that helps keep our community safe.


We're looking for a professional and community-focused Compliance Officer to join our team based in Waimakariri, North Canterbury. In this role, you'll respond to a range of after-hours incidents, helping ensure Council facilities, public spaces, and local communities remain safe, secure, and well managed.


No two shifts are the same. From responding to excessive noise complaints and animal management callouts to attending security alarms and conducting facility patrols, you'll be the face of Council in the community and play an important role in delivering positive outcomes.


We are looking for staff to fill both night shifts everyday of the week (1830-0630) and weekend day shifts (0630-1830). Working on a rotating roster.


What You'll Be Doing


Your responsibilities will include:


  • Responding to excessive noise complaints and carrying out investigations in accordance with legislation and Council requirements.
  • Issuing notices and taking appropriate compliance action when required.
  • Attending animal management incidents, including wandering dogs, stock on roads, animal welfare concerns, and urgent callouts.
  • Conducting patrols of Council buildings, parks, reserves, facilities, and community assets.
  • Responding to alarms and security incidents at Council properties.
  • Gathering information, recording observations, collecting evidence, and preparing accurate reports.
  • Liaising with Council staff, Police, emergency services, contractors, and members of the public.
  • Providing professional, customer-focused service in situations that may be challenging or high-pressure.


What We're Looking For


We're keen to hear from people who:


  • Are comfortable working independently and making sound decisions in the field.
  • Have strong practical judgement and can apply common sense to a wide range of situations.
  • Are confident making informed decisions in dynamic, high-pressure environments.
  • Have excellent communication and conflict resolution skills.
  • Remain calm, professional, and resilient under pressure.
  • Are confident engaging with a wide range of people from diverse backgrounds.
  • Have excellent attention to detail and report-writing abilities.
  • Are reliable, trustworthy, and accountable.
  • Take pride in delivering exceptional customer service and community outcomes.
  • Are motivated by the opportunity to help keep communities safe while contributing to something new and exciting for Red Badge.


What You'll Bring


  • Previous experience in compliance, security, law enforcement, customer service, community safety, or a similar field would be advantageous.
  • Strong verbal and written communication skills.
  • Good computer literacy and administration skills.
  • A full, clean New Zealand driver's licence.
  • The ability to work rostered after-hours shifts, including nights, weekends, and public holidays.


Why Join Us?


  • Meaningful work that directly contributes to community safety and wellbeing.
  • A varied and dynamic role where no two days are the same.
  • Ongoing training and support.
  • The opportunity to work alongside Council, emergency services, and community stakeholders.
  • A professional team environment where your judgement and expertise are valued.


Ready to apply?


If you're looking for a rewarding role where you can make a genuine difference in the community while working independently and solving real-world problems, we'd love to hear from you.

Desired Hard Skills

  • Animal Management
  • Computer Literacy
  • Evidence Collection
  • Incident Investigation
  • Report Writing

Desired Soft Skills

  • Clear Communication
  • Conflict Resolution
  • Customer Service
  • Resilience
  • Sound Judgment

Benefits & Perks

Culture

  • 💚 Counselling Services
  • 💸 Living Wage

Job Schedule

  • Day Shift
  • Evening Shift
  • Rotating Roster
  • Includes Weekends

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