Customer Specialist - Hokitika - (25 hours per week), Hokitika
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ASB Bank Limited

Customer Specialist - Hokitika - (25 hours per week)

  • Posted Today
  • On Site
  • Part Time

Hokitika

Job Description

ASB Advice Centres (Branch Banking)


At ASB, we put our customers at the heart of everything we do. Guided by our values of Care, Courage and Curiosity , we’re committed to delivering great experiences for our customers and communities. As we continue to transform our Advice Centres, we’re looking for people who are passionate about making a difference to join our Hokitika team.


As part of a close-knit local branch, you’ll also play an important role in supporting the Hokitika community, helping customers achieve their goals and contributing to the growth and wellbeing of the region.

No banking experience? No problem. We welcome applicants from retail, hospitality, or any customer-facing background. We’ll teach you the rest.


About the role


As a Customer Specialist, you’ll support customers with a range of everyday banking needs while helping them get the most out of our digital and self-service options.


You’ll work across multiple channels and play a key role in keeping the branch running smoothly, all while building meaningful customer relationships.


This is a part-time position working 25 hours per week, Monday to Friday, based in our Hokitika branch.


About you


You’ll thrive in this role if you:


  • Enjoy working with people and building strong relationships
  • Learn quickly and adapt to new situations
  • Have a passion for delivering great customer experiences
  • Feel confident asking questions and understanding customer needs
  • Are keen to help customers embrace digital banking tools


What’s in it for you?

  • Competitive salary
  • Great staff banking benefits
  • Health, life and income protection insurance
  • Career development and internal growth opportunities
  • A supportive, inclusive team environment


At ASB, we’re united as one team, accelerating progress for all New Zealanders.


Apply now


If you’re ready to start or grow your career with ASB, apply online today.

All successful candidates will undergo pre-employment checks, including Police, Credit, AML and qualification verification (NZ and overseas where applicable).

Desired Hard Skills

  • Customer Service
  • Digital Banking

Desired Soft Skills

  • Teamwork
  • Communication
  • Adaptability
  • Customer Focus

Benefits & Perks

Culture

  • 🤱 Extended Parental Leave
  • 🏘 Work from Home
  • 🧕 Inclusive Workspace
  • 🩺 Health Insurance
  • ⚖ Work-Life Balance Support
  • 💸 Payroll Giving
  • 💼 Life Insurance
  • 🧠 Mental Health Workshops
  • 🌿 Wellness Program
  • 📈 Professional Development
  • 🏎 Competitive Salary
  • 🎉 Employee Discounts and Rewards
  • 🎖 Long Service Rewards
  • 🏆 Performance Bonus
  • ⏰ Flexible Work
  • 🍇 Fruit Box
  • ☕ Work Café
  • Wellbeing Support
  • Sick Leave
  • Bereavement Leave
View All
  • 🌈 Rainbow Tick
  • 🌿 Indigenous Rights
  • 💸 Living Wage
  • 🌐 INZ Accredited Employer

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