CyberCX - Project Operations Specialist, Auckland
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Accenture New Zealand

CyberCX - Project Operations Specialist

  • Posted Today
  • On Site
  • Full Time

Auckland

Job Description

The work we do matters


CyberCX, part of Accenture, protects and defends our customers and communities by providing the most comprehensive range of cyber security professional services in the region.


With more than 1,400 team members across Australia, New Zealand, the UK and US, we are a leading force in cyber security, offering services from strategy, GRC, managed security services, cloud security, digital forensics and cyber education.


If you’re ready to work with teammates that get you, a leader that supports you and customers that need you, then you’re ready for CyberCX.


How you will make an impact


The Project Operations Specialist at CyberCX plays a critical role in ensuring smooth project coordination and profitability. Reporting to the Team Lead Project Operations, this role is the primary contact for receiving, qualifying, and processing project and technical resource requests.

The Project Operations Specialist develops strong relationships with team members and stakeholders, ensuring resources align with customer and project needs.


Day to day you will:


  • Collaborate with the project team to identify opportunities and relay them to relevant stakeholders
  • Manage projects to ensure adherence to resource planning, scheduling, and allocation to meet service levels and customer commitments
  • Maintain alignment with Scope of Works, project/resource plans, schedules, and budgets
  • Raise or escalate work that extends beyond scope, project timelines, or budgets, and proactively identify issues
  • Complete reporting on work completion and scheduling to ensure alignment with plans
  • Participate in or lead project handovers, engagement setup, and kick-off meetings with assigned resources
  • Attend customer meetings to review performance, address risks/issues, and take corrective actions as needed
  • Enhance team effectiveness by taking ownership of team issues and goals


Skills & Qualifications


  • Project management and change management experience preferred but not essential
  • Strong stakeholder engagement and communication skills, capable of building credibility at all levels
  • Experience in scheduling, project, or resource coordination, or a similar environment
  • Proficiency in resource forecasting, tracking, and reporting using Microsoft Excel or similar tools
  • Excellent verbal and written communication skills
  • Ability to navigate setbacks with resilience and agility while managing customer expectations
  • Experience in scheduling, project, or resource coordination, or a similar environment
  • Proficiency in resource forecasting, tracking, and reporting using Microsoft Excel or similar tools


Equal Employment Opportunity Statement for Australia and New Zealand


At Accenture, we recognise that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.


Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.


We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require any accommodations or adjustments for interviews and/or at work, please reach out to exectalent@accenture.com or contact us at +61 2 9005 5000 (Australia) or +64 44666056 (New Zealand).


To ensure our workplace is inclusive and diverse we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.


About Accenture


We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.


We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.


At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.


Join Accenture to work at the heart of change. Visit us at www.accenture.com.

Desired Hard Skills

  • Stakeholder Engagement
  • Reporting
  • Scheduling
  • Project Management
  • Resource Forecasting

Desired Soft Skills

  • Agility
  • Communication
  • Teamwork
  • Resilience

Benefits & Perks

Culture

  • 📚 Career Break
  • 🏛 Fully Paid Jury Service
  • 🏘 Work from Home
  • ⚖ Work-Life Balance Support
  • 💚 Counselling Services
  • 🏎 Competitive Salary
  • 🎉 Employee Discounts and Rewards
  • 💻 Company Supplied Technology
  • 📱 Discounted Phone or Internet Plans
  • 🚶 Ease Back to Work
  • ⏰ Flexible Work
  • Gender Transition Suport
View All
  • 🌐 INZ Accredited Employer

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