Commercial Data & Insights Lead | Newmarket

Turn data into decisions. Drive commercial performance. Shape the future of analytics at Metlifecare.

Are you a commercially minded data and insights professional who enjoys turning complex information into meaningful business outcomes?

At Metlifecare, we're looking for an experienced Commercial Data & Insights Lead to help transform how we use data to drive sales, revenue and commercial performance. This is an exciting opportunity to take ownership of commercial analytics, influence strategic decisions and play a key role in building our future data and business intelligence capability.

About the role

Reporting directly to the Head of Commercial Performance, you will work closely with senior Sales, Marketing, Finance and Digital leaders to turn data into insights that drive better commercial outcomes.

You will help shape our commercial data strategy, bringing together sales data, CRM, customer data, website analytics and financial information to create a clearer picture of customer behaviour, sales performance, revenue opportunities and commercial growth.

A key focus will be moving us beyond traditional spreadsheet reporting towards automated, scalable business intelligence solutions using Power BI, Snowflake, SQL and Python.

This is more than a reporting role. We're looking for someone who can challenge thinking, identify opportunities, influence decisions and help us work smarter.

Key responsibilities

• Driving commercial insights: Analyse sales performance, revenue, customer behaviour, marketing effectiveness and conversion opportunities to identify areas for improvement and growth.
• Transforming business intelligence: Develop automated Power BI dashboards, reporting solutions and data models that provide reliable, actionable insights.
• Connecting our data: Bring together CRM, customer, website and commercial data to create a trusted, unified view of performance and the customer journey.
• Improving forecasting and pricing: Develop sales and revenue forecasts, analyse pricing effectiveness and identify opportunities to optimise commercial performance.
• Exploring AI and advanced analytics: Apply Python, machine learning and AI to improve forecasting, customer segmentation, lead scoring and decision-making.
• Influencing business decisions: Partner with senior stakeholders to translate complex data into clear recommendations that deliver measurable results.

About you

You will be an experienced commercial analyst, business intelligence specialist or data insights professional who enjoys working at the intersection of technology, analytics and business strategy.

• Strong experience in commercial analytics, business intelligence or business analysis, preferably supporting sales and revenue-generating functions.
• Advanced Power BI and SQL skills, with experience building scalable dashboards, data models and automated reporting.
• Experience with Snowflake or similar cloud data platforms.
• Practical Python experience, with an interest in applying machine learning and AI to real business challenges.
• A strong understanding of commercial performance drivers, including sales funnels, revenue, pricing, forecasting and customer behaviour.
• Experience integrating data across CRM, customer and digital platforms.
• Excellent communication and stakeholder management skills, with the confidence to present insights and recommendations to senior leaders.

Most importantly, you'll be commercially curious, proactive and solutions-focused. You will enjoy getting beneath the numbers, asking the right questions and turning insights into action.

About Us

At Metlifecare, we're passionate about creating exceptional retirement living experiences for New Zealanders. You will join a business where data and technology are becoming increasingly important to how we operate, engage with customers and deliver commercial results.

• Play a meaningful part in shaping our commercial data and analytics strategy.
• Work directly with senior leaders and influence business decisions.
• Lead the development of modern reporting and analytics capabilities.
• Explore emerging technologies, including AI and predictive analytics.
• Make a genuine impact in a business focused on growth, innovation and continuous improvement.

Company Benefits

• 3 paid wellness days per annum
• 1 paid day of leave to celebrate your birthday each year
• Health Insurance - automatic cover free to all permanent staff
• 26 weeks of parental leave on full pay and 5 days paid leave for partners.
• Kiwisaver payments continued for those opted in over the age of 65 years
• Employee assistance program (EAP)
• Access to thousands of online training modules and courses from some of the world's leading learning specialists
• Education, Development and Training Support

How to apply

Please apply by clicking on the below APPLY NOW button or by visiting our careers page www.careers.metlifecare.co.nz/home

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