Rotorua - Administration Officer, Rotorua
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Department of Corrections

Rotorua - Administration Officer

  • Posted Today
  • On Site
  • Full Time

Rotorua

Job Description

About this role


Administration Officer - Rotorua


  • Full time, Permanent position
  • Monday to Friday working hours
  • Be the warm, welcoming presence for people in our care


Mō te tūnga | About the role


We are currently looking for Administration Officers to provide support and administration services to our busy teams. Our wider Community Corrections team work with people who are serving community sentences, ensure they comply with the orders of their sentence, support rehabilitation, lead community work projects and play a key role in reducing re-offending and keeping our communities safe.


As an Administration Officer you would be responsible for providing general administration duties which contribute to the efficient and effective running of our mahi within the office, could include:


  • Reception duties such as answering phones, taking messages, greeting visitors, coordinating meetings and other general administration tasks.
  • Liaising with organisations and services we work with.
  • Preparing documents for court and filing.
  • Purchasing materials and stocktaking.
  • Record management and ensuring correspondence, reports and other documentation meet Department timelines and standards.
  • Providing administration support to leadership team.
  • Contributing to site health and safety.
  • Upkeep of data entry
  • Managing general email inbox and allocation of tasks
  • Attending meetings and minute taking


You will also be people-facing and will have interactions with vulnerable people from the community when they arrive at our Community Corrections office, so you will need be comfortable working in this type of environment.


Mōu | About you


We are interested in hearing from people who have a genuine interest in our kaupapa and are motivated to support others in a team environment. The skills and experience required for the role include:


  • Strong experience and knowledge of office administration.
  • Sound knowledge of computer software and database systems including Microsoft Office suite (Word, Outlook, Excel), along with the ability to learn new systems quickly.
  • Excellent communication, teamwork, and people skills.
  • The ability to organise effectively, be adaptable, multi-task, and meet deadlines.
  • The ability to develop, foster and maintain positive working relationships with a diverse range of people.
  • Resilience when dealing with difficult situations in changing environments and a pragmatic approach to problem solving.
  • Alignment with our departmental values that shape the way we conduct our mahi.
  • Previous experience in the Government sector or similar environment that requires working with legislation and policies is desirable but not essential.


You will also need a Full New Zealand Driver Licence for this role


Applicants must be a New Zealand citizen, New Zealand Resident Permit holder, Australian citizen or an Australian resident who holds a current Australian Resident Return Visa.


Ngā painga | The benefit


The salary range for this role (85%-120%) is $60,216 - $63,789 per annum. Appointment and remuneration will reflect skills and experience relevant to the role.


Mō mātou | About us


Join Ara Poutama Aotearoa - Department of Corrections, where your work will contribute to improving public safety, reducing re-offending, and address the overrepresentation of Māori in correctional facilities. As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whānau (relationships) to guide our work and achieve the goals of our Hōkai Rangi strategy.


We value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve. We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required.


Tono ināianei | Apply Now


To submit an application and view the position description, click the apply link. All applications must be submitted through our careers site to ensure transparency – applications received via email will not be considered.


When applying, submit a tailored CV and a cover letter describing your motivation for joining the department highlighting relevant skills and experience and the alignment to our work.


Applications close on: Friday 2nd October 2026


If you have any questions or want to learn more about a career with us, contact northernrecruitment@corrections.govt.nz or visit careers.corrections.govt.nz.

Desired Hard Skills

  • Data Entry
  • Database Systems
  • Office Administration
  • Microsoft Office
  • Record Management

Desired Soft Skills

  • Communication
  • Teamwork
  • Adaptability
  • Organisational Skills
  • Resilience

Benefits & Perks

Culture

  • 🤱 Extended Parental Leave
  • 🧕 Inclusive Workspace
  • ⚖ Work-Life Balance Support
  • 💚 Counselling Services
  • 🌿 Wellness Program
  • 🏥 Subsidised Health Insurance
  • 📈 Professional Development
  • 🛂 Visa Sponsorship
  • 🏎 Competitive Salary
  • 🎖 Long Service Rewards
  • ⛑ Uniform Provided
View All
  • 🧠 Neurodiverse
  • 🏃 Women Leadership
  • 🤝 Unionisation
  • 🙌 Community Focused

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