Contact Centre Agents, Auckland
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Hiring for First Contact

Contact Centre Agents

  • Posted Today
  • On Site
  • Full Time

Penrose, Auckland

Job Description


Please Quote Reference Number 18845


  • Part-time and full-time evening and weekend positions
  • Fun, challenging and varied work
  • Great company culture, friendly supportive team environment


About First Contact


First Contact is a privately owned outsource contact centre that has supported businesses across New Zealand and Australia since 1989. From our Auckland-based centre, we operate 24/7, providing tailored and ready-to-go solutions for a wide range of clients.


About the role


We are looking for friendly, reliable people who can deliver exceptional customer service with enthusiasm and consistency.


What we are looking for:


  • Able to commit to a rotating roster from Monday to Sunday.
  • Excellent written and spoken English language skills.
  • Confidence using technology and the ability to multitask across different systems while actively listening.
  • Sound geographical knowledge of New Zealand.
  • Previous experience in a customer service or sales role.


Location


We are based in Penrose, with free on-site parking and convenient access to bus and train services.


Apply now


If you have the skills and personality to succeed in this role, we would love to hear from you.


APPLY through our online application form.



Please Quote Reference Number 18845

Desired Hard Skills

  • CRM Systems
  • Customer Service
  • Multitasking
  • Sales Skills
  • Written Communication

Desired Soft Skills

  • Active Listening
  • Adaptability
  • Communication
  • Enthusiasm
  • Reliability

Culture

  • 🌈 Rainbow Tick
  • 💸 Living Wage

Job Schedule

  • Rotating Roster

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