Duty Manager - WRAC

Kia mahi ngātahi mō Pōneke mō tōna āpōpō | Working together for Wellington's future

Wellington City Council is seeking an experienced and motivated Duty Manager to join our team at Wellington Regional Aquatic Centre (WRAC) in Kilbirnie. Our facility offers a unique environment and community, and we are looking for a leader who can adapt and thrive in these diverse settings.

Āu ake mahi | What you'll do

Working closely with the Operations Manager, the Duty Manager will:

• Ensure procedures and schedules for facility maintenance and presentation are carried out
• Build and enhance the capability of your team
• Display visible leadership in health and safety systems and practices
• Provide and maintain a high standard of pool lifeguarding through regular training
• Provide excellent customer service
• Undertake administrative tasks including time sheeting and reporting
• Ensure the smooth running of the day-to-day operations of our services and pools

WRAC (Kilbirnie) is a large, multi-purpose aquatic centre that includes 50m indoor pool, diving pool, toddlers’ pool and spray water-play area, programmes pool, hydrotherapy pool, gym, spas and saunas as well as hosting high-performance training, regional swim meets, national and international events and a wide range of community programmes

We are looking at a starting salary rate of $79,633 per annum.

Ngā tohu me ngā wheako | Qualifications and experience

We’re looking for someone with a strong passion for aquatics and a commitment to improving water safety through knowledge-sharing with customers and colleagues is essential. A focus on continuous improvement is highly valued, with a desire to contribute to enhancing an already excellent facility and workplace.

Reliable transport to enable you to support roster and shift changes as required.

Required qualifications and experience include:

• Hold a current NZ lifeguard qualification (PLPC), with First Aid Level 2 or higher
• Previous experience as a Duty Manager or Team Leader in an aquatic facility
• Effective communication, leadership and interpersonal skills to build strong working relationships
• Sound knowledge of health and safety requirements within the aquatics industry
• A high level of customer service commitment, ensuring a safe and enjoyable environment for all visitors
• Available to work flexible hours, including weekends, on a rotating roster across 7 days (with shifts ranging from 5:30am to 10:00pm)

We encourage applicants to specify their career experience appropriate to the role and highlight any relevant knowledge and qualifications that aligns with the unique demands of the pool.

Nōu te rourou | What's in it for you

Working for the Council offers you a range of benefits including 5 weeks annual leave, , health and wellbeing support, Council staff discounts and a range of learning and development programmes and opportunities.

View our Employee Value Proposition Video to see what our employees say about working at WCC.

Diversity:

We want your application to enable you to portray the real you. Skills are gained across many areas of our life, not just formal employment.  If you can demonstrate the skills listed in the advert through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.

We welcome applications from all people and like our workforce to reflect the diverse communities we serve.

Accessibility Support:

We want to make sure any accessibility requirements you may have, are well supported so the selection process is equitable for everyone. Please let us know if there are any adjustments or support, we can offer to make our process more accessible to you by emailing: recruitment@wcc.govt.nz

Pre-employment Checks

All employees must be prepared to obtain and maintain a Police Vetting check, the results of which will be held on your employee file if employed.

Please note this role is safety sensitive and will require you to undergo pre-employment drug and alcohol and health testing, the results of which will be held on your employee file if successful.

The Council uses the AS/NZ drug standard to determine the cut off levels for drug testing.  Some prescription drugs may be included within this standard.

Closing Details

Applications close Wednesday 11 November 2026. All applications must be submitted online – we will not accept emailed applications.  For internal kaimahi applying, we will only accept applications from current Duty Managers or Senior Lifeguards.

If you have questions, please contact Peter Campin, WRAC Operations Manager, Peter.Campin@wcc.govt.nz