Lounge Assistant (Part Time) - Airport Lounges x 2

Deliver luxury. Create unforgettable journeys. Represent premium hospitality.

• World‑class environment – be the face of a luxury lounge serving international travellers.
• Premium service experience – perfect for those with fine‑dining or high‑end hospitality backgrounds.
• Grow with an industry leader – develop your career with Compass Group NZ in aviation hospitality.

He angitūtanga | The opportunity

As a Lounge Assistant at the Emirates Lounge, you will deliver refined, intuitive, and world‑class service in a premium airport environment. This role is all about creating exceptional guest experiences through professionalism, attention to detail, and personalised service, while upholding the highest standards of safety, presentation, and hospitality excellence. This is a Permanent position with 10 hours guaranteed per week. Therefore, successful candidate MUST be available during weekends.

Ko o kawenga | Your responsibilities

• Deliver transformational customer service, creating memorable “surprise and delight” moments for guests.
• Provide proactive food and beverage service, including espresso coffee and responsible alcohol service.
• Maintain immaculate lounge presentation, cleanliness, and hygiene across all public and service areas.
• Follow defined lounge service standards to ensure consistency and a luxury guest experience.
• Work collaboratively within a high‑performing team, supporting daily operations and service targets.

He kōrero mōu | About you

• Experience in premium hospitality, fine dining, lounge, or luxury service environments.
• Naturally warm, professional, and confident communicator who enjoys engaging with guests.
• Able to work autonomously and as part of a team in a fast‑paced, customer‑focused setting.
• Holds (or is willing to obtain) Responsible Service of Alcohol certification and AVSEC clearance.
• Impeccable grooming standards, reliability, and a strong commitment to service excellence.

Ngā painga | Benefits & Perks

• Comprehensive Training & Development: Access to online learning, hospitality training, and NZQA qualifications.
• Formal Career Paths: Clear opportunities to progress within Compass Group’s premium hospitality network.
• Rewards & Recognition: Star Awards, Service Awards, and recognition for outstanding performance.
• Health & Safety Focus: A strong commitment to safe, healthy, and compliant work environments.
• Corporate & Retail Discounts: Discounts on health insurance, gym memberships, optometry services, and more.
• Site‑Specific Benefits: Free uniforms, airport‑based benefits, and access to staff amenities.

👉 Please visit our Benefits page for a comprehensive list of our benefits.

Mō mātou | About us

• We are New Zealand's leading and largest food and support services provider across multiple industries.
• Our sub-brands, Eurest, Chartwells, Restaurant Associates, Medirest, ESS and Rapport manage these industry sectors.
• We specialise in turning ordinary acts of service into extraordinary experiential moments for our clients. With innovative and talented teams across New Zealand, we transform experiences from being GOOD to GREAT.
• Our people are awesome, they breathe life into our brands and make great things happen!
• Our strength comes from the combination of the things we have in common - our shared values, vision, and purpose and to make our commitment unique for you - RESPECT, GROWTH, and TEAMWORK are the founding pillars of these commitments.
• We are committed to reflecting the diversity of our customers, suppliers, and colleagues. We also prioritise sustainability in everything we do, ensuring an inclusive and equitable environment for all.

✅ Successful candidates will be required to pass pre‑employment checks satisfactorily, including AVSEC and Police Clearance.

✅ Applicants must have NZ residency or a valid NZ work visa.

Recruitment for this role will actively commence from the date of advertising.  The closing date is reliant on the appointment of the successful applicant.

✨ Don’t miss this opportunity to represent luxury hospitality on a global stage — Click ‘Apply’ now!

For recruitment queries, please contact the Compass Group Recruitment Team at

📧 recruitment@compass-group.co.nz

Creating meaningful and lasting connections with every experience.