Operations Administrator, Whakatāne
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Hiring for Gateway Funeral Services

Operations Administrator

  • Posted Today
  • On Site
  • Part Time

Whakatāne

Job Description

Please Quote Reference Number 18964


  • Part time hours: Monday - Friday
  • Proven administrative background
  • Make a meaningful difference in people's lives


Are you an organised, personable administrator who enjoys variety in your working day? Do you have excellent communication skills, an eye for detail, and a genuine desire to help others?


At Gateway Funeral Services, we're committed to providing compassionate, professional funeral services to families throughout the Eastern Bay of Plenty, including Whakatāne, Ōpōtiki and Kawerau.


We pride ourselves on creating a welcoming and comforting environment where families can celebrate the lives of their loved ones with dignity, care and compassion.


We're looking for an experienced Operations Administrator to join our Whakatāne team in a varied, part-time role.


About the role:


Working closely with our Director and Funeral Directors, you'll play an important part in keeping our day-to-day operations running smoothly while providing a warm, professional point of contact for families.


Your responsibilities will include:


  • Managing general office administration, emails and calendars
  • Assisting with the preparation of facilities for funeral services
  • Managing accounts receivable and following up outstanding payments
  • Ordering office supplies and consumables
  • Providing compassionate and professional support to bereaved families
  • Assisting the Director with financial and HR administration
  • Supporting the wider team with daily operational requirements


To be successful in this role, you'll bring:


  • Previous administration experience and strong organisational skills
  • Proficiency in Microsoft Office 365 and calendar management
  • Experience with accounts receivable and debtor management would be a strong advantage
  • Excellent attention to detail and time management skills
  • A systems-focused approach with the ability to manage multiple priorities
  • Warm, professional communication skills and the ability to listen with empathy
  • A discreet, respectful and compassionate approach when dealing with sensitive situations
  • A positive, flexible attitude and willingness to lend a hand wherever needed


What's in it for you?


At Gateway Funeral Services, we understand the importance of balancing the serious nature of our work with a positive, supportive team environment.


You'll enjoy:


  • Flexible part-time hours, Monday to Friday (approximately 9am - 2.30pm/3pm)
  • A relaxed, friendly workplace where we enjoy a laugh together
  • Regular team social events
  • Onsite parking
  • A varied role where your contribution is genuinely valued
  • The opportunity to make a meaningful difference in people's lives


If you're a capable all-round administrator who enjoys working with people, takes pride in keeping things organised, and would like to be part of a caring, down-to-earth team, we'd love to hear from you.


Apply now and join the team at Gateway Funeral Services!



Please Quote Reference Number 18964

Desired Hard Skills

  • Accounts Receivable
  • Calendar Management
  • Financial Administration
  • Microsoft Office
  • Office Administration

Desired Soft Skills

  • Communication
  • Discretion
  • Empathy
  • Organisation
  • Time Management

Culture

  • 🌈 Rainbow Tick
  • 💸 Living Wage

Job Schedule

  • Monday to Friday

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