Operations Manager, Auckland
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Star Group

Operations Manager

  • Posted 1mo ago
  • On Site
  • Full Time

Auckland

Job Description

We're looking for an experienced Operations Manager to help lead our Auckland venues and bring out the best in our people, performance and guest experience.


This is a hands-on leadership role where you'll work across multiple venues, supporting Business Leaders, lifting operational performance, driving commercial results, and ensuring our guests receive exceptional hospitality every day.


What you'll bring

  • Proven hospitality leadership experience, ideally across multiple sites
  • Strong commercial and financial acumen
  • A passion for coaching and developing teams
  • Experience driving operational excellence and guest experience
  • Sound knowledge of compliance, licensing and health & safety requirements
  • A current General Manager's Certificate

Why Star Group?

At Star Group, hospitality is powered by people.

With more than 50 venues across the North Island, we're building careers, creating connections, and delivering memorable experiences for our guests and communities. You'll join a business that values curiosity, hard mahi, community, and having fun along the way.


What you'll get

  • Career growth opportunities across our venue network
  • Learning and development support
  • Staff discounts and wellbeing benefits
  • The chance to make a real impact in one of New Zealand's largest hospitality groups


Ready for your next challenge? We'd love to hear from you. Apply now.

Desired Hard Skills

  • Health & Safety
  • Commercial Acumen
  • Compliance Knowledge
  • Financial Acumen
  • Hospitality Leadership

Desired Soft Skills

  • Guest Experience
  • Leadership
  • Operational Excellence
  • Team Coaching

Benefits & Perks

Culture

  • 🌿 Wellness Program
  • 📈 Professional Development
  • 🎉 Employee Discounts and Rewards
  • 🌐 INZ Accredited Employer

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