Business Support Specialist, Auckland
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Tribe (New Zealand) Limited

Business Support Specialist

  • Posted 1d ago
  • Hybrid
  • Temp

Auckland

Job Description

About the Opportunity


This is a temporary role based in Auckland CBD, starting ASAP.

Our client is a large, global business and a pioneer in the FMCG industry.  You will be joining a complex and fast paced environment, working within a high performing team and servicing customers across the country to provide NZ with home essentials.


What You’ll Bring


We are seeking someone with SAP experience, preferably within the FMCG sector.


  • Submit Production Tallies/ Distribution reports /Product Launches & Deletion Notices reports and updates on time
  • Keep systems running smoothly by logging and raising system issues, helping find solutions, and guiding the team on updates
  • Maintain accurate SAP data, including setting up new routes or product details that impact production and delivery
  • Create and update SAP training guides as required
  • Provide basic support to distribution and site teams
  • Work with suppliers and service providers
  • Analyze and maintain applications and data
  • Ensure contractual obligations and service level agreements are met
  • Support the team with additional tasks as needed


We are looking for someone who is comfortable with the following schedule: ** Required to work weekend shifts every 5th and 6th week.

E.g. Week 1 to Week 4 hours worked Mon to Fri, Week 5 & Week 6 hours worked Mon, Tue, Wed, Sat & Sun (Thu and Fri are Rostered days off)

**Working hours can be between 8am and 5pm when covering NZ tasks and 10.30am – 7pm when covering AU tasks. This will be discussed in detail during interview.

**Hybrid working – 3 days in the office Mon & Wed Compulsory and third day is chosen by employee.

**Afterhours to be performed at least once a week but sometimes twice (This is due to only having a 6-person rotation to cover 7 days of afterhours)

**When rostered on after-hours, person will need to perform a task (NDD) at 9pm to 9:45pm. An extra payment is given on top of base for this.


Additionally you'll:


  • Have SAP experience, ideally in an FMCG environment
  • Experience in order and delivery execution is a plus
  • Organized and able to multitask
  • Team player and proactive
  • Strong attention to detail
  • Enjoys being the go-to person


What’s on Offer


  • Flexibility and Hybrid Working Hybrid working, 3 days in office weekly
  • Monday and Wednesday fixed, third day you choose!
  • Mix of NZ and AU coverage hours
  • Additional Earnings for Afterhours $80 extra per night duty completed
  • Strong Team Culture and Support Collaborative team with great banter
  • Supportive, high performing BAU environment
  • Regular shared lunches and connection
  • Career Exposure in a Complex FMCG Environment Hands on SAP processes and master data
  • EDI monitoring and system issue solving
  • Cross functional stakeholder exposure


Next Steps?


To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch.


To find out more, please get in touch with Karina Morelli on +64 27 601 1799 for a confidential chat.


To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.


At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.


Tribe is a group of specialist teams, each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.

Desired Hard Skills

  • Data Analysis
  • SAP
  • Order and Delivery Execution

Desired Soft Skills

  • Teamwork
  • Attention to Detail
  • Multitasking
  • Organized
  • Proactive

Additional Compensation

  • Performance Bonus

Benefits & Perks

  • ⏰ Flexible Work

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