Care Experience Coordinator | Tauranga (The Avenues), Tauranga
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Metlifecare

Care Experience Coordinator | Tauranga (The Avenues)

  • Posted 3w ago
  • On Site
  • Part Time

Tauranga

Job Description

  • Deliver exceptional daily resident experiences.
  • Join a collaborative, experienced team in our Care Home
  • Excellent salary & extensive benefits on offer - find out more below!!


About the role


This position helps ensure we provide the best possible care experience to our Residents at our stunning village, The Avenues in Tauranga.


The role is for 30 hours a week, working Tuesday to Saturday. So you must be avaialable to work every Saturday.


The position is primarily responsible for delivery of premium care hospitality services to Aged Care Residents in our Care Suites.  The role is required to support the Nurse Manager in a variety of areas in the care home, maintaining a strong resident and family partnership, supporting in the selling of Care suites to potential new residents, whilst delivering exceptional daily resident experiences.


Some of the great things you will do:


  • Supporting with selling of Care suites
  • Assisting Care Suite residents in a concierge-like capacity
  • Co-ordinating resident admissions and transitions (from Village) to care
  • Assisting the Nurse Manager to ensure front-of-house areas are presented attractively and are aligned to our design and service philosophy.
  • Assisting residents with any queries in relation to housekeeping, laundry and other services


About you


You will have previous experience in hospitality/guest service and/or Sales type positions, ideally in Aged Care, or client service facing roles.  You are 'passionate & driven’ to succeed, have excellent communication and problem-solving skills and a desire to provide a premium service to our Care Suite Residents and their families.


Check out some of our Benefits!


  • 3 paid wellness days & 1 paid day of leave to celebrate your birthday each year
  • Free Health and Life Insurance
  • 26 weeks of parental leave on full pay and 5 days paid leave for partners.
  • Kiwisaver payments continued for those opted in over the age of 65 years


About us


Established in 1984, Metlifecare is a leading owner and operator of retirement villages, providing rewarding lifestyles and care to more than 7,500 New Zealanders.


How to apply


Please apply by clicking on the below APPLY NOW button or by visiting our careers page www.careers.metlifecare.co.nz/home

Desired Hard Skills

  • Coordination
  • Customer Service
  • Sales Support

Desired Soft Skills

  • Problem Solving
  • Teamwork
  • Communication

Benefits & Perks

Culture

  • 🎂 Birthdays Off
  • 🩺 Health Insurance
  • ⚖ Work-Life Balance Support
  • 💼 Life Insurance
  • 💚 Counselling Services
  • 🌿 Wellness Program
  • 🏥 Subsidised Health Insurance
  • 🛂 Visa Sponsorship
  • 🏎 Competitive Salary
  • 🎉 Employee Discounts and Rewards
  • 📣 Referral Bonuses
  • 🏆 Performance Bonus
  • 💻 Company Supplied Technology
  • ⛑ Uniform Provided
  • ⏰ Flexible Work
  • All these are for permanent staff and include Kiwisaver payments continued for those opted in over the age of 65 years
View All
  • 💰 Wage Equality
  • 💸 Living Wage
  • 🌐 INZ Accredited Employer

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