Customer Care Specialist, Hamilton
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Hiring for Ebbett Toyota | Lexus of Hamilton

Customer Care Specialist

  • Posted 2w ago
  • On Site
  • Full Time

Hamilton

Job Description

7 Month Maternity Cover


Please Quote Reference Number 18472


  • Join a vibrant Team at Ebbett Toyota | Lexus of Hamilton
  • Exceptional customer relationship skills
  • Diverse exciting role


Ebbett Toyota | Lexus of Hamilton require a Customer Care Specialist to join our specialized CRM Team.


This is a 7 month Maternity cover contract (commencing 21st September 2026 through to 2nd April) 2027.


This role requires a person with the ability to think quickly and create flexibility within the workflows, be able to multitask with great time management and have good, creative thinking. This is a diverse role which involves answering customer inquiries and bookings via phone, email, website, and SMS.


Great customer service and attention to detail is vital. Previous experience working with computer systems is essential to be able to fulfil this role. Prior car industry knowledge is not required, however this would be an advantage, for this role.


The successful applicant will need to possess:


  • Calm and patience when dealing with customers
  • Willingness to learn
  • Able to work in a rapidly changing environment
  • Excellent time management, capable of prioritizing as required
  • Confident working with new computer systems
  • Friendly and confident
  • Clear communication skills
  • Work well within small and big team environments


You will be working Monday - Friday 7:30am - 5pm.


Sound like you? APPLY NOW through our online application form below.


Please Quote Reference Number 18472

Desired Hard Skills

  • Booking Management
  • Computer Systems
  • CRM Systems
  • Customer Service
  • Data Entry

Desired Soft Skills

  • Adaptability
  • Communication
  • Multitasking
  • Patience
  • Time Management

Culture

  • 🌈 Rainbow Tick
  • 💸 Living Wage

Job Schedule

  • Monday to Friday

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