Service Advisor, Invercargill
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Hiring for Southern Automobiles

Service Advisor

  • Posted Today
  • On Site
  • Full Time

Invercargill

Job Description

Please Quote Reference Number 18846


  • Delivering outstanding customer experiences!
  • Great opportunity to join a prestige franchise dealer
  • Work with high profile brands: Mitsubishi, Nissan, Subaru, Suzuki & Volkswagen


Are you passionate about creating exceptional customer experiences in the automotive industry? Do you thrive in a fast-paced, team-oriented environment? If so, we want to meet you!


About us


Southern Automobiles is a trusted name in automotive sales and service, known for our commitment to quality, integrity, and customer satisfaction. We're growing our service team and looking for a dynamic Service Advisor to be the bridge between our valued customers and our skilled Technicians.


Your Role


As a Service Advisor, you'll be the face of our service department - welcoming customers, understanding their vehicle concerns, and ensuring they leave with confidence. You'll guide them through the service process, keeping them informed every step of the way while building long-term relationships based on trust and transparency.


Key responsibilities:


  • Greet customers warmly and listen to their vehicle concerns
  • Schedule service appointments and manage repair orders
  • Clearly explain maintenance and repair recommendations
  • Provide accurate cost estimates and timelines
  • Co-ordinate with Technicians to ensure timely completion of work
  • Follow up with customers to ensure satisfaction


What we're looking for:


  • Previous experience in a customer service role
  • Strong communication and interpersonal skills
  • Ability to multi-task and stay organised in a busy environment
  • Tech-savvy with a customer-first mindset
  • Positive attitude and a team-player mentality
  • Valid drivers licence required


Why join us:


  • Be part of a supportive and professional team
  • Work with a reputable dealership that values integrity and service
  • Ongoing training and career development opportunities
  • Competitive pay structure with monthly performance bonuses


Don't delay. Apply today!


Please Quote Reference Number 18846

Desired Hard Skills

  • Automotive Knowledge
  • Cost Estimation
  • CRM Systems
  • Repair Orders
  • Service Scheduling

Desired Soft Skills

  • Communication
  • Customer Focus
  • Multitasking
  • Organisation
  • Teamwork

Culture

  • 🌈 Rainbow Tick
  • 💸 Living Wage

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