Family Breakdown Service Advisor, Auckland
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Barnardos

Family Breakdown Service Advisor

  • Posted Today
  • Hybrid
  • Part Time

Auckland

Job Description

Barnardos is seeking a dedicated and detail-oriented Family Breakdown Assessment Service Advisor to join our team.


This pivotal role ensures the delivery of high-quality assessment reports that reflect the voices and experiences of children and young people navigating family breakdown.


As a key member of our Quality Assurance team, you’ll support Assessors to meet Ministry of Social Development (MSD) standards, contribute to training and practice guidance, and help shape the systems that underpin our service. Your work will directly support Barnardos’ advocacy goals and ensure children’s perspectives are heard and valued.


This role is a permanent, part-time (20 hours per week) opportunity, with the option to be remotely based.


Key Responsibilities


  • FBA Services delivered in accordance with FBA procedures
  • Ensure reports submitted to MSD provide sufficient information and evidence to support tamariki perspective in Family Breakdown
  • Quality assurance checks completed on all final reports
  • Ensure assessors have access to advice and systems
  • Provide training and support to quality assurance team
  • Ensure reports are delivered securely within the timeframes set out by MSD
  • Trends and statistics related to the FBA service are gathered and reported
  • Contribute to the improvement of our quality control system


Skills and experience


  • A relevant tertiary qualification
  • 5+ years' experience working with and providing services for tamariki and rangatahi
  • Financial management skills and expertise
  • Experience in the not-for-profit sector (desirable)
  • The ability to work autonomously and have excellent time management skills
  • Excellent communication, organisation and facilitation skills’
  • Excellent professional report writing skills
  • Flexibility and resilience to meet the needs of the role
  • A full New Zealand Driver's Licence (essential)


Embody our values


  • Kotahitanga (unity) : Cultivate a sense of belonging through meaningful relationships with tamariki, rangatahi, colleagues, and the wider community
  • Mahi tōtika (excellence) : Demonstrate unwavering integrity and purpose in all aspects of your work, striving for the highest standards of care
  • Kaikōkiritanga (innovation) : Drive positive change with creativity, constantly seeking new and effective ways to support tamariki and rangatahi
  • Āta whakarongo (active listening) : Let tamariki and rangatahi voices shape your approach, ensuring their perspectives are central to decision-making
  • Māiatanga (empowerment) : Nurture growth and unlock potential in tamariki, rangatahi, and colleagues, fostering a culture of continuous learning and development


Why choose Barnardos


  • Join a respected NGO with over 55 years of impact in child welfare and advocacy
  • Grow alongside supportive colleagues with ample professional development opportunities
  • Enjoy family-friendly policies, including flexible work arrangements where possible
  • Benefit from discounted childcare at Barnardos Early Learning centres
  • Competitive salary commensurate with experience and qualifications


About Barnardos Aotearoa


Barnardos Aotearoa is a children’s charity working with tamariki and whānau to ensure every child in Aotearoa has the opportunity to thrive, no matter their circumstances. Our unique combination of social services, early learning, care services and counselling helpline provides the broadest range of child and whānau-centred services in Aotearoa.


Each year, we work with more than 30,000 tamariki, rangatahi and whānau across the country.


If you would like a copy of the position description, please email recruitment@barnardos.org.nz


We will progress applications as we receive them, so if you feel you are the right person for the role, apply today.

Desired Hard Skills

  • Report Writing
  • Training Delivery
  • Financial Management

Desired Soft Skills

  • Communication
  • Time Management
  • Flexibility
  • Organisation
  • Resilience

Benefits & Perks

Culture

  • 🏛 Fully Paid Jury Service
  • 🏘 Work from Home
  • 🧕 Inclusive Workspace
  • ❤ Care and Appreciation
  • 👶 Childcare Support
  • 🩺 Health Insurance
  • ⚖ Work-Life Balance Support
  • 💚 Counselling Services
  • 📈 Professional Development
  • 🛂 Visa Sponsorship
  • 🚗 Company Car
  • 🏎 Competitive Salary
  • 🎉 Employee Discounts and Rewards
  • 🎖 Long Service Rewards
  • 🔥 Company Discounts
  • ⛽ Vehicle/Fuel Card
  • 💻 Company Supplied Technology
  • ⛑ Uniform Provided
  • ⏰ Flexible Work
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  • 🧠 Neurodiverse
  • 🚻 Unisex Bathrooms
  • 🗣 Support Services for Employees
  • 💝 Charitable
  • 🤝 Unionisation
  • 🙌 Community Focused
  • 👪 Family Friendly
  • 🌐 INZ Accredited Employer
View All

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