Business Operations Team Leader – Financial Services, Auckland
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Madison

Business Operations Team Leader – Financial Services

  • Posted Today
  • On Site
  • Full Time

$80  -  $85 k/yr

Auckland

Job Description

Are you ready to move beyond pure processing and into a role where your judgement, leadership and commercial thinking genuinely make an impact?


We’re seeking a Business Operations Team Leader to lead a specialist financial services team responsible for assessing customer applications, managing finance contracts, and ensuring operational excellence across a fast-paced business function.


This is an opportunity for someone who enjoys analysing financial information, identifying risk, making informed decisions, and mentoring a small team. You’ll have the autonomy to assess applications, review contracts, manage escalations, and support the continued growth and development of your team.


With a blend of finance, operations and people leadership, this role offers far more variety than a traditional administration or processing position. You’ll be trusted to make decisions, improve processes, and help shape the future direction of the function.


Key Responsibilities


  • Lead, coach and support a high-performing operations team
  • Review and assess customer finance applications and credit information
  • Identify financial risks, anomalies and potential red flags
  • Approve and manage contracts in line with company policies and compliance requirements
  • Oversee daily workflow management and workload distribution
  • Manage escalated applications and operational issues
  • Monitor team performance, service levels and key operational metrics
  • Ensure contracts are accurately prepared, executed and activated
  • Collaborate with internal stakeholders to deliver excellent customer outcomes
  • Drive process improvements and operational efficiencies


What We’re Looking For


  • Experience in credit assessment, lending, finance operations, asset finance, leasing, banking or a similar environment
  • Previous leadership, supervisory or mentoring experience
  • Strong commercial acumen and ability to assess financial information
  • Confidence making decisions and managing risk
  • Excellent organisational and problem-solving skills
  • Ability to balance operational responsibilities with people leadership
  • A proactive, hands-on approach and desire to improve processes


This role would suit someone currently working as a Credit Analyst, Lending Specialist, Credit Team Leader, Finance Operations Team Leader, Contracts & Settlements Specialist, Asset Finance Administrator, or a senior financial services professional looking to step into broader leadership responsibilities.


If you’re looking for a role where you can use your financial judgement, lead a team, and make a genuine impact, apply now!

Desired Hard Skills

  • Contract Management
  • Financial Analysis
  • Credit Assessment
  • Operational Management
  • Risk Management

Desired Soft Skills

  • Problem Solving
  • Mentoring
  • Decision Making
  • Leadership
  • Organisational Skills

Job Schedule

  • Monday to Friday

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