Service Delivery Manager, Wellington
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Jobcorp

Service Delivery Manager

  • Posted 2w ago
  • Hybrid
  • Full Time

Wellington

Job Description

Job reference - 1660291


  • Dealer Management Systems Implementation and Dealer Stakeholder Management
  • Motor industry background sought across operations, after sales management, distributor, or franchise retail automotive management
  • Strong leadership and coordination potential; either Wellington based or remote hybrid


About the employer


Auto-IT is a wholly owned subsidiary of the Constellation Software company in turn owned by Perseus Group.


You will find Auto-IT systems throughout Australia and New Zealand, as well as the USA, Canada, Southeast Asia, Africa, Fiji, and Mexico. Their offices are in Melbourne, Sydney, Kuala Lumpur, Bangkok, Bangalore, and Wellington, as well as channel partners in South Africa and Mexico.


The role would ideally be based in Wellington although applicants from throughout New Zealand who could work remotely with hybrid options would also be considered.


As one of the largest DMS companies in Australasia, Auto-IT have delivered powerful systems to the market for over 40 years and work closely with all major OEMs and allied industry partners.


The skills and experience sought


Seeking a Service Delivery Manager to lead the successful delivery of Dealer Management System (DMS) implementation projects across New Zealand, Australia, and Southeast Asia.


This is an excellent opportunity for a motor industry professional with experience and a background in dealership operations, or within a national automotive distributor, or enterprise software implementations.


The role


A full job description is available upon request.


  • Manage the full project lifecycle from planning through to successful Go-Live, training workshops and other project activities
  • Deliver software implementation projects remotely and on-site across ANZ and SEA
  • Coordinate project timelines, resources, budgets, and customer communications
  • Build strong relationships with dealership stakeholders and project teams
  • Identify and manage project risks while ensuring successful customer outcomes
  • Resource and stakeholder management


The opportunities and rewards


  • Attractive six figure base salary + bonuses
  • Hybrid working environment
  • Career progression within a growing international business
  • Ongoing training and professional development
  • Full-time permanent position with occasional domestic and international travel


The background sought


  • An extensive motor industry background with some exposure to Dealer Management Systems, ERP, or SaaS software systems ideally, though not necessarily, with implementation experience
  • Knowledge of dealership sales, administration, after sales, or finance operations
  • Strong communication and stakeholder management skills
  • Excellent organisational and problem-solving abilities
  • Existing New Zealand work rights are essential


How to apply


The closing date for applications is Wednesday the 30th of September .


Click the apply now section and upload your resume.


Your application will be automatically acknowledged at the time of application and again at the commencement of processing.


Auto-IT have access to all applications though enquiries and follow ups should be directed to Automotive Employment NZ.


A job description can be obtained from either keith@automotiveemployment.co.nz or russell@automotiveemployment.co.nz


You can also speak directly with Keith Naude 021 271 3202 or Russell Phillips 0274 790000 for a confidential discussion.

Desired Hard Skills

  • Project Management
  • Software Implementation
  • Stakeholder Management

Desired Soft Skills

  • Communication
  • Problem Solving
  • Leadership
  • Organisational Skills

Additional Compensation

  • Performance Bonus

Benefits & Perks

  • 📈 Professional Development
  • 🏆 Performance Bonus

Job Schedule

  • Shift Work

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