Part Time Customer Support, Te Aka Mauri/Rotorua Library, Rotorua
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Rotorua Lakes Council

Part Time Customer Support, Te Aka Mauri/Rotorua Library

  • Posted 1w ago
  • On Site
  • Part Time

Rotorua

Job Description

We are in search of a friendly, physically fit, high performing and enthusiastic service superstar to join our industrious library team. You will exhibit the values of manaakitanga and whanaungatanga and have a strong desire to improve community wellbeing particularly for those in our community who are socially isolated and undeserved. You will be passionate about enabling reading and providing access to information through print and online e-collections.


Duties include assisting with public enquiries and issuing, return and shelving books and working collaboratively with team members to deliver wider library services, programmes and events including Library to You outreach book delivery and digital literacy skills. You will require a full driver's licence, computer and cash handling skills, be able to cope with regular lifting and standing for lengthy periods. You need to be able to stay calm under pressure and have the ability and skills to resolve difficult and sometimes stressful situations. Attention to detail and accuracy are essential. Applicants must be prepared to undergo specialised training to enable confidence in handling the variety of enquiries encountered when assisting our diverse customer needs.


If you have a sense of humour, good common sense, a passion for people and can connect and communicate clearly with people of all ages and abilities then you might just be the person we are looking for.

This is a part-time position, and the hours of work are 23 per week that

includes working a Saturday.


Think you are up for the challenge? Apply now!

Please click this link to view the position description

Desired Hard Skills

  • Cash Handling
  • Computer Skills
  • Full Driver's Licence

Desired Soft Skills

  • Communication
  • Attention to Detail
  • Calm Under Pressure

Benefits & Perks

Culture

  • 🎂 Birthdays Off
  • 🏛 Fully Paid Jury Service
  • 🧕 Inclusive Workspace
  • ⚖ Work-Life Balance Support
  • 💼 Life Insurance
  • 💚 Counselling Services
  • 🌿 Wellness Program
  • 🏎 Competitive Salary
  • ⚰ Funeral Cover
  • 🔥 Company Discounts
  • ⛽ Vehicle/Fuel Card
  • 🩸 Free Period Products
  • ⏰ Flexible Work
  • 🚲 Workride
View All
  • 💰 Wage Equality
  • 🏃 Women Leadership
  • 🙌 Community Focused
  • 🌐 INZ Accredited Employer

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