Customer Specialist | Kaitaia | Part Time - 24 Hours, Kaitaia
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ASB Bank Limited

Customer Specialist | Kaitaia | Part Time - 24 Hours

  • Posted 5d ago
  • On Site
  • Part Time

Kaitaia

Job Description

Nau mai ki ASB.


At ASB, we're all about helping our customers get "One Step Ahead" by providing them with the tools, support and advice they need to achieve their financial goals. Our Advice Centres are at the heart of this purpose, and we're looking for a customer-focused individual to join our team as a Customer Specialist.


Whether you're starting your banking career or looking for your next opportunity, this role offers the chance to develop valuable skills while making a real difference for our customers and community.


Te tūranga | The role


As a Customer Specialist, you'll be the welcoming face of ASB, helping customers with a wide range of everyday banking needs and ensuring every interaction is a positive one.


You'll build strong relationships, identify customer needs, and connect them with the right products, services and specialists to help them achieve their financial goals.


This is a permanent part-time position working 24 hours per week . Flexibility is important, as rostered hours may vary across the week to meet customer and business needs.


Ō pūkenga | About you


We're looking for someone who:


  • Loves delivering exceptional customer experiences
  • Has strong communication and relationship-building skills
  • Enjoys working in a fast-paced team environment
  • Is confident using technology and learning new systems
  • Brings a positive attitude and a willingness to learn
  • Has excellent attention to detail and a proactive approach


Previous banking experience isn't required. If you're passionate about delivering great customer experiences, we'll provide the training and support to help you succeed.


What's in it for you?


At ASB, you'll join a team that's committed to helping you grow and develop your career.


You'll enjoy:


  • Comprehensive training and ongoing coaching
  • Competitive salary and benefits
  • Exclusive staff banking benefits
  • Health, life and income protection insurance
  • Career development opportunities across ASB
  • A supportive and inclusive team culture


Our Values


Our values of Care, Courage and Curiosity guide everything we do. We are committed to creating an inclusive environment where everyone feels welcome, supported, and empowered to thrive.


Me pēhea te tono | How to apply


If you're looking for a rewarding part-time role with a team that genuinely cares about its customers, community and people, we'd love to hear from you.

Apply now and discover where a career with ASB can take you.

Desired Hard Skills

  • Relationship Building
  • Communication
  • Customer Service
  • Technology Use

Desired Soft Skills

  • Teamwork
  • Attention to Detail
  • Positive Attitude
  • Willingness to Learn

Benefits & Perks

Culture

  • 🤱 Extended Parental Leave
  • 🏘 Work from Home
  • 🧕 Inclusive Workspace
  • 🩺 Health Insurance
  • ⚖ Work-Life Balance Support
  • 💸 Payroll Giving
  • 💼 Life Insurance
  • 🧠 Mental Health Workshops
  • 🌿 Wellness Program
  • 📈 Professional Development
  • 🏎 Competitive Salary
  • 🎉 Employee Discounts and Rewards
  • 🎖 Long Service Rewards
  • 🏆 Performance Bonus
  • ⏰ Flexible Work
  • 🍇 Fruit Box
  • ☕ Work Café
  • Bereavement Leave
  • Wellbeing Support
  • Sick Leave
View All
  • 🌈 Rainbow Tick
  • 🌿 Indigenous Rights
  • 💸 Living Wage
  • 🌐 INZ Accredited Employer

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