Building Support Officer

Building Support Officer

Live, work and play in Aotearoa New Zealand’s most spectacular setting.

No two days at Queenstown Lakes District Council are the same. Every day we provide services, facilities and programmes essential to the health and wellbeing of our people and environment, while stepping up to the challenges and opportunities that come with being New Zealand’s fastest growing territorial authority.

We’re proud to be QLDC.  Our people are motivated by a shared purpose driven by care, connection and community.  All our roles are at the heart of a dynamic and diverse set of communities where you will be making a genuine difference every day. Join us.

We’re looking for a motivated Building Support Officer to join our dedicated Planning and Development team – someone who enjoys supporting others, thrives in a collaborative environment, and is passionate about contributing to positive outcomes for our community.

What you’ll be doing / He aha te mahi

You will be responsible for entering and issuing building consents and all administration tasks in relation to the requirements of the Building Act 2004 and Building Control Authority. Often the first point of contact for our builders, trades, architects, designers and members of the public, you’ll play a key part in delivering a consistent, customer-centric service and cultivating a professional and positive image for QLDC.

The role will involve:

• Receiving, processing and issuing consent applications, including sourcing information and verifying accuracy of information obtained with the appropriate staff.
• Dealing with initial customer inquiries and offer advice on a wide range of legalisation and applications including; Building consents, Building Act, LGOIMA requests, Building Control Authority regulations.
• Booking inspections for multiple Building Control Officers across the QLDC area, understanding the BCA requirement of the BCO’s competency, inspection types and the geographical area.
• Managing all documentation relating to the consent processes.
• Processing time and cost recovery and invoicing.
• Continually seeking efficiency gains to improve our processes and systems, and helping to guide and train new staff and contractors.

What you’ll bring to the role / Ko wai to Pukeka

You will have a minimum of 5 years working in a building environment or administration, ideally with Local or Central Government experience. You’ll bring excellent communication skills, strong planning and organisational skills, and an excellent eye for detail. You’ll have the initiative to prioritise work effectively under pressure and to tight deadlines, along with a positive, friendly, easy-going yet professional attitude that contributes to a strong and resilient team.

To best succeed in this role, you’ll have:

• Minimum education of NCEA Level 3 or National Certificate Level 3.
• Relevant tertiary qualifications are desirable.
• Well-developed computer knowledge, particularly in the use of Microsoft Office, word, excel and other databases/software applications.

What we offer / Ko a matou whakaratoka

We are proud to offer a comprehensive benefits package that supports your health, wellbeing, and professional growth, including:

• Southern Cross Wellbeing One Plan (permanent, full-time roles)
• Discounted membership to our health and fitness facilities
• Hybrid working practices
• Genuine commitment to your training and career development

To apply, please follow the link or for any questions please contact Nancy Benington, Team Leader - Building Support on Nancy.Benington@qldc.govt.nz

Applications close: Thursday, 19 November 2026

Please note we will review and process applications as they come through; we encourage your early application.