Assistant Retail Sales Advisor, Auckland
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Auckland Council

Assistant Retail Sales Advisor

  • Posted 2w ago
  • On Site
  • Full Time

Auckland

Job Description

  • A behind the scenes role supporting the success and growth of the Auckland Zoo Shop
  • Support stock inventory maintenance,  procurement, merchandising and supplier relationships
  • Bring a high level of accuracy, great communication skills and a passion for retail


He angitūtanga: The opportunity

Auckland Zoo is a much-loved visitor destination where people come to connect with wildlife, whānau, conservation and memorable experiences. Behind the scenes, our Brand Experience & Business Development team helps bring that experience to life through our brand, communications, partnerships, commercial activity and the Zoo Shop. With the continued growth of the Zoo Shop, we’re looking for a motivated, organised and detail-focused Assistant Retail Sales Advisor to help keep our retail operation running smoothly. This is a permanent, full-time role working 40 hours per week, based on-site at the Auckland Zoo. Working closely with the Retail Sales Advisor and Storeroom Coordinator, this role will support everything from establishing and maintaining supplier relationships, stock procurement, cataloguing and inventory management through to fulfilling online orders responding to customer enquiries and visual merchandising


In this role, you will:

  • Support stock and inventory management, including product data entry, stock ordering, goods receipting, invoicing, regular stock counts and two full stocktakes each year.
  • Help keep the Zoo Shop looking welcoming, well-stocked and visitor-ready through visual merchandising.
  • Support the shop floor staff with their day-to-day operations and troubleshooting.
  • Fulfil online orders, manage the Zoo Shop email and phone enquiries and assist with maintaining the Zoo Shop’s e-commerce website.
  • Support supplier relationships, Lightspeed and Shopify transactions, month-end financial reporting, retail sales analytics and security procedures to ensure the shop runs safely, accurately and professionally


Click this link to access the Position Description


He kōrero mōu: About you

We are looking for someone who is passionate about retail and brings strong attention to detail, accuracy and a genuine interest in how a successful retail operation runs behind the scenes. You will be comfortable working with numbers and keen to learn more about product mix, stock performance and profitability. This role will suit someone who is reliable, organised and proactive, with the ability to manage competing priorities, solve problems as they arise and work well both independently and as part of a team. Excellent communication skills, a positive attitude and a strong work ethic will be key to helping the Zoo Shop run smoothly and deliver a great visitor experience.


To be successful in this role, you will bring:

  • A minimum NCEA Level 3 qualification.
  • Previous retail experience, which is essential for this role.
  • A current New Zealand driver’s licence is preferred.
  • Familiarity with Lightspeed and Shopify would be beneficial, although not essential.


Ngā āhuatanga kei a mātou: What we offer

This fantastic role enables you to work in a fun and stimulating environment, in lovely surroundings and to mix and mingle with a broad variety of people. We offer a competitive remuneration package, and as part of our organisation, please view a range of our: benefits


Tono mo te mahi/To Apply

  • Please provide a bespoke CV
  • No need to add your roles in the non-mandatory fields if your CV is up to date
  • You need to have the right to work in NZ already. We are unable to support visa applications for this role.


Me Tono Ināianei!: Apply Now!

Applications close Wednesday 23 September 2026


Employees in receipt of salary protection and/or on the predecessor Tātaki Auckland Unlimited terms and conditions of employment, please note that the salary protection and/or predecessor Auckland Unlimited terms and conditions, including relocation, apply to your current position. Should you change to a new position (other than any secondment) you will be issued with a new employment letter of offer with current Auckland Unlimited terms and conditions.

Desired Hard Skills

  • Visual Merchandising
  • Procurement
  • Data Entry
  • E-commerce Management
  • Inventory Management

Desired Soft Skills

  • Teamwork
  • Problem Solving
  • Attention to Detail
  • Communication Skills
  • Organisational Skills

Benefits & Perks

Culture

  • 🧕 Inclusive Workspace
  • 🌿 Wellness Program
  • 📈 Professional Development
  • 🏎 Competitive Salary
  • 🎉 Employee Discounts and Rewards
  • ⚰ Funeral Cover
  • ⏰ Flexible Work
View All
  • 🌿 Indigenous Rights
  • 💰 Wage Equality
  • 🙌 Community Focused
  • 🌐 INZ Accredited Employer

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