Managed Services - Business Service Lead - Director, Wellington
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PwC NZ

Managed Services - Business Service Lead - Director

  • Posted 1mo ago
  • On Site
  • Full Time

Wellington

Job Description

Kia ora,

Be a catalyst for transformation. Shape the future at PwC New Zealand.

At PwC, our purpose is clear: to build trust in society and solve important problems.

This is a place to keep growing. You’ll learn from the best, take on meaningful challenges, and make a lasting impact for our clients, our communities, and Aotearoa.


Ngā kōrero mo tēnei tūranga / About the role

Our Managed Services team supports clients with high-quality, technology-enabled finance services that help them strengthen controls, improve reporting, and make informed decisions.


As Business Service Lead - Managed Services, you’ll lead the day-to-day delivery of client work, build trusted relationships, and help shape a consistent, commercially sustainable managed services offering.


Your day-to-day could include:

  • Leading the delivery of finance managed services engagements, ensuring work is delivered to agreed quality, scope, risk and commercial expectations.
  • Managing recurring finance activities such as month-end support, reconciliations, management reporting, variance analysis, cash flow visibility, and board or trustee reporting packs.
  • Partnering with PwC Partners, client relationship teams and specialists to support senior client conversations and maintain client confidence.
  • Coaching and developing delivery team members, including workflow allocation, quality review, feedback and capability building.
  • Supporting continuous improvement through standardised processes, controls, approved tools, automation and AI-enabled ways of working.


Ngā pūkenga ka kawea mai e koe, ka whakawhanakehia rānei i tēnei tūranga / Skills you will bring or develop in this role

  • A tertiary qualification in Accounting, Commerce, Business, Finance or a related discipline.
  • Significant senior experience in finance, accounting, commercial advisory, finance operations or managed services.
  • Strong understanding of finance function delivery, including month-end, reconciliations, management reporting, cash flow, variance analysis, board reporting, controls and process improvement.
  • Experience leading client-facing finance delivery across multiple engagements, with the ability to build trusted relationships and manage expectations.
  • Commercial confidence across scope, resourcing, WIP, recoverability, billing, margin performance and improvement actions.
  • Experience leading and coaching finance, accounting, operations or delivery teams.
  • Openness to technology, automation, analytics and AI-enabled ways of working.


If you don’t meet every requirement, we still want to hear from you - your skills and potential may be a great fit.


Ngā āhuatanga hirahira o te mahi ki PwC / Highlights of working at PwC NZ

  • Rewards - Discretionary bonus opportunities; generous referral bonuses; retail discounts & deals
  • Growth - Global network; leadership development; A.I. tools and training; formal learning pathways
  • Wellbeing - $250 annual wellbeing allowance; Life & income protection; Sonder/EAP/Headspace; 15 days’ paid sick leave; group-rate health insurance (eligibility applies)
  • Reputation - PwC is known for shaping tomorrow. Join us and you’ll accelerate your career while helping clients and communities solve their most important problems.
  • Flexibility - Flexible working; supportive coaching culture
  • Time off - Two paid recognition days off provided each year during our annual summer shutdown period; purchase up to two extra weeks’ annual leave
  • Whānau & community - Paid parental leave for all parents with flexible options and financial planning support; inclusive networks; paid volunteering leave


Mō te aha tāu e tatari ana? / What are you waiting for?

Hit Apply now. To learn how you can grow and shine in your career at PwC, visit our careers site at https://www.pwc.co.nz/careers.html.

Grow here. Go further.


Ngā whakautu ki o pātai / Your questions answered

Motuhake / Independence: Maintaining independence is fundamental to demonstrating that PwC has not been influenced by any relationships or situations that undermine our objectivity. This role requires an independence review process.

Atamai hangahanga / A.I. usage: Please note that secure, A.I.-enabled tools may support parts of our recruitment process, but all applications are reviewed and decisions made by our people.

Desired Hard Skills

  • Variance Analysis
  • Cash Flow Management
  • Finance Operations
  • Management Reporting
  • Process Improvement

Desired Soft Skills

  • Teamwork
  • Coaching
  • Client Relationship Management
  • Commercial Confidence
  • Leadership

Additional Compensation

  • Referral Bonuses
  • Performance Bonus

Benefits & Perks

Culture

  • 🤱 Extended Parental Leave
  • 📆 Paid Volunteer Leave
  • 🏘 Work from Home
  • 🧕 Inclusive Workspace
  • 🩺 Health Insurance
  • ⚖ Work-Life Balance Support
  • 💸 Payroll Giving
  • 💼 Life Insurance
  • 💚 Counselling Services
  • 🏥 Subsidised Health Insurance
  • 📈 Professional Development
  • 🛂 Visa Sponsorship
  • 🏎 Competitive Salary
  • 🎉 Employee Discounts and Rewards
  • 🎖 Long Service Rewards
  • 📣 Referral Bonuses
  • 🚚 Relocation Support
  • 🏆 Performance Bonus
  • 🖥 Computer Assistance
  • 📱 Discounted Phone or Internet Plans
  • ⌨ Home Office Budget
  • 🩸 Free Period Products
  • ⏰ Flexible Work
  • 🍇 Fruit Box
  • ☕ Work Café
  • Wellbeing Benefit ($250/year)
View All
  • 🌿 Indigenous Rights
  • 💰 Wage Equality

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