Casual – Customer Service Officer – Multiskilled - Libraries, Kerikeri
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Te Kaunihera o Te Hiku o te Ika - Far North District Council

Casual – Customer Service Officer – Multiskilled - Libraries

  • Posted Today
  • On Site
  • Casual

$23 .95/hr

Kerikeri

Job Description

Working at FNDC is an awesome responsibility and privilege. Our employees are critical to our mission, regardless of the role they carry out. Our Values guide how we do our job and keep us passionate about creating great places and supporting our people.


Te Wero – The Challenge

We currently require a reliable and flexible casual to work in our FNDC Libraries located in Kerikeri and Paihia. The kind of work you could be doing includes front counter customer service and general library tasks primarily based in Kerikeri and Paihia, backfilling our multiskilled library staff. This is an opportunity to grow your library skills or take the first step in a new career.


The role reports to Team Leader - Libraries – Kerikeri & Paihia


I ā koe - About You

Are you a ‘people person’ who believes in customer service excellence? Do you thrive on challenge, autonomy, and ongoing change to ensure the best possible outcomes?


  • Previous experience in a customer facing role would be highly regarded
  • Excellent work ethic & communication
  • Great Customer Service skills
  • Awareness of the modern library environment
  • Sound digital literacy including knowledge of Microsoft Office - particularly Outlook, Word, and Excel
  • Availability to cover staff sickness and leave at short notice
  • You must have a current drivers licence and/or reliable transport
  • You must have NZ residency or a valid NZ work visa


Tā mātou āroha – What We Offer

Far North District Council are proud of our diverse workforce and are committed to maintaining an inclusive workplace where everyone feels valued and respected. We are a progressive and growing council filled with like-minded people who love what they do and are committed to providing superior services to residents and their community.


You will be given all the tools of the trade to hit the ground running.


  • The salary for this position is $23.95 per hour plus Kiwi Saver.
  • Possible opportunities for further casual, fixed term or permanent work.


We are committed to an inclusive recruitment process that supports access needs to ensure every applicant can participate fully and confidently. This is in line with our Accessibility Policy, supports the Te Tai Tokerau Regional Accessibility Strategy, and upholds the values of mana tangata, manaakitanga, mahi tahi, whanaungatanga and āhurutanga. Please let us know if you have any accessibility needs when making your application.


Creating Great Places, Supporting our People

Desired Hard Skills

  • Customer Service
  • Digital Literacy
  • Front Counter Service
  • Library Operations
  • Microsoft Office

Desired Soft Skills

  • Autonomy
  • Communication
  • Flexibility
  • Reliability
  • Work Ethic

Benefits & Perks

Culture

  • 🤱 Extended Parental Leave
  • 🏛 Fully Paid Jury Service
  • 🏘 Work from Home
  • 🧕 Inclusive Workspace
  • ❤ Care and Appreciation
  • 💼 Life Insurance
  • 🧠 Mental Health Workshops
  • 💚 Counselling Services
  • 🏎 Competitive Salary
  • 🎉 Employee Discounts and Rewards
  • 🎖 Long Service Rewards
  • ⏰ Flexible Work
View All
  • 📚 Cultural Competency Training
  • 💡 Internal Mentoring
  • 🙌 Community Focused
  • 🌐 INZ Accredited Employer

Job Schedule

  • Monday to Friday

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