Hospitality, Christchurch
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Millennium Hotels and Resorts New Zealand

Executive Housekeeper

  • Posted 1w ago
  • On Site
  • Full Time

Christchurch

Job Description

The Mayfair Hotel Christchurch is seeking an experienced and passionate Executive Housekeeper to lead our housekeeping operations and uphold the exceptional standards our guests expect from a premium boutique hotel experience.


This is an exciting opportunity for a hands-on hospitality professional who takes pride in delivering immaculate guest rooms, inspiring high-performing teams, and maintaining the highest levels of presentation throughout the hotel.


About the role:


As Executive Housekeeper, you will be responsible for the overall management of the housekeeping department, ensuring all guest rooms, public areas, and back-of-house spaces consistently meet The Mayfair's luxury standards.


Reporting to the Hotel Manager, you will lead, coach, and develop the housekeeping team while managing departmental budgets, rostering, inventory control, and quality assurance processes.


Key responsibilities:


  • Lead and manage all housekeeping operations across the hotel
  • Ensure guest rooms and public areas are maintained to exceptional presentation standards
  • Recruit, train, coach, and develop housekeeping team members
  • Manage staff rosters to ensure operational efficiency and service excellence
  • Conduct regular room inspections and quality audits
  • Oversee linen, laundry, and guest amenities management
  • Monitor departmental budgets and control operating costs
  • Maintain health, safety, and hygiene standards in accordance with company policies and regulatory requirements
  • Work closely with Front Office and Maintenance teams to ensure a seamless guest experience
  • Drive continuous improvement initiatives and maintain high guest satisfaction scores


To be successful in this role, you will bring:

  • Proven experience in a senior housekeeping leadership role within a hotel environment
  • Strong knowledge of housekeeping operations, quality standards, and industry best practices
  • Exceptional leadership and people management skills
  • Excellent organisational and time management abilities
  • Strong attention to detail and commitment to delivering outstanding guest experiences
  • Experience with rostering, inventory management, and budgeting
  • Ability to work flexibly, including weekends and public holidays as required
  • A positive, professional, and proactive approach


What we offer:


  • Opportunity to work in one of Christchurch's leading boutique hotels
  • Supportive and collaborative leadership team
  • Competitive salary package
  • Career development and growth opportunities
  • Staff benefits and hotel discounts
  • A workplace culture focused on excellence, teamwork, and guest satisfaction


If you are a motivated hospitality professional with a passion for luxury service and operational excellence, we would love to hear from you.


Join The Mayfair Hotel Christchurch and help create unforgettable guest experiences every day.

Desired Hard Skills

  • Budgeting
  • Rostering
  • Housekeeping Operations
  • Inventory Management
  • Quality Assurance

Desired Soft Skills

  • Teamwork
  • Time Management
  • Attention to Detail
  • Leadership
  • Organisational Skills

Benefits & Perks

Culture

  • ❤ Care and Appreciation
  • 📈 Professional Development
  • 🏎 Competitive Salary
  • 🎉 Employee Discounts and Rewards
  • 🎖 Long Service Rewards
  • 📣 Referral Bonuses
  • ⛑ Uniform Provided
  • 🍲 Meals Provided
View All
  • 🌐 INZ Accredited Employer

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