EMPLOYER_FUNDED_LIFE_INSURANCE

Competitive Salary

Birthdays Off

Counselling Services

Inclusive Workspace

Flexible Work

Employee Discounts and Rewards

Computer Assistance

Referral Bonuses

Care and Appreciation

Professional Development

INZ Accredited Employer

Working with the AA | Me mahi tahi tatou ki AA For over 120 years the AA have been helping Kiwis on their adventures! Today, we&#x27;re one of New Zealand&#x27;s most respected and trusted brands. From our humble beginnings as a motoring enthusiast&#x27;s club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than a million Members. And now, we’re building the organisation of the future – more connected, modern, and purpose-driven. We are a business in transformation, with opportunities to work cross-functionally, grow new skills, and make a meaningful impact. We’re investing in our people, platforms, and ways of working to stay ahead of what our Members and customers need. We now have an opportunity for a Business Coordinator to join our AA Home team. What You&#x27;ll Be Doing | Mō te Tūranga As the Business Coordinator, you&#x27;ll play a pivotal role in keeping AA Home running smoothly and efficiently. Supporting the day-to-day operations of a growing business, you&#x27;ll take ownership of reporting, administration, system maintenance and coordination activities that enable informed decision-making and operational excellence. Working closely with stakeholders across operations, customer experience, finance, product, marketing and leadership teams, you&#x27;ll ensure critical business information is accurate, processes are completed on time, and opportunities for continuous improvement are identified and implemented. About You | Mōu We&#x27;re looking for a highly organised and proactive coordinator who thrives on keeping things running behind the scenes. You&#x27;ll bring experience in business coordination, reporting or operational administration, along with strong Excel skills and a natural ability to work with data, systems and processes. You have exceptional attention to detail, can confidently manage competing priorities, and are comfortable working independently while building effective relationships across a wide range of stakeholders. A continuous improvement mindset, sound judgement and a passion for accuracy will be key to your success, as will your ability to identify process improvements and turn them into practical solutions. Experience with business systems administration, reporting, compliance or operational support environments will be highly regarded. This is a highly autonomous role that suits someone who enjoys bringing structure, organisation and insight to a fast-paced environment while making a meaningful contribution to business performance and customer outcomes. What We Offer | Ngā āhuatanga kei a mātou<ul><li>Free AA Membership for you and your whānau</li><li>A day off for your birthday and 2 days wellbeing leave annually</li><li>An annual wellbeing allowance</li><li>Employer-funded Life Insurance</li><li>Hybrid working arrangement</li><li>Training available &#x2F; career development</li><li>Discounted insurance products</li></ul> Here, we offer a lot more than roadside assistance. We&#x27;re constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities. Apply now and take the next step in your career journey.  Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day.  We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to participate equitably. Our recruitment process is people-led and relationship-focused—we do not use AI to screen or assess applications. Every application is reviewed by a real person, because we value potential, individuality, and the human stories behind each candidate. We are aware that there will be candidates who are interested in the role but may only feel comfortable to apply if they have ticked all the boxes. We want you to know that if you feel like you don&#x27;t meet all the requirements, please still get in touch.  We&#x27;d love to korero to see if you might be a great fit for the role.

The New Zealand Automobile Association Incorporated 

Business Coordinator

Working with the AA | Me mahi tahi tatou ki AAFor over 120 years the AA have been helping Kiwis on their adventures! Today, we&#x27;re one of New Zealand&#x27;s most respected and trusted brands. From our humble beginnings as a motoring enthusiast&#x27;s club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than a million Members. And now, we’re building the organisation of the future – more connected, modern, and purpose-driven. We are a business in transformation, with opportunities to work cross-functionally, grow new skills, and make a meaningful impact. We’re investing in our people, platforms, and ways of working to stay ahead of what our Members and customers need. What You&#x27;ll Be Doing | Mō te TūrangaWe&#x27;re looking for an experienced Finance Business Partner to join our team on a 12-month fixed-term contract covering parental leave.This is an opportunity to step into a high-profile portfolio supporting Technology and Transformation, partnering with leaders across the business to deliver meaningful financial insights and support better business decisions.Working closely with leaders and stakeholders, you&#x27;ll have visibility across a diverse portfolio of operational and project-related spend, helping shape investment decisions and ensuring resources are allocated effectively. You&#x27;ll be a trusted partner to the business, helping leaders understand performance, navigate challenges and make informed decisions with confidence.You&#x27;ll join a collaborative team that welcomes new ideas and fresh perspectives, with the opportunity to make a meaningful impact across your portfolio.Your key responsibilities will include:<ul><li>Partnering with Technology and Transformation leaders to provide financial and commercial insight that supports strategic and operational decision-making.</li><li>Managing budgeting, forecasting and financial planning activities, including monitoring large and complex expenditure portfolios.</li><li>Providing accurate financial analysis and meaningful reporting that helps stakeholders understand performance, risks and opportunities.</li><li>Supporting Transformation investment decisions, resource allocation and funding management.</li><li>Partnering with leaders to develop and evaluate business cases and investment proposals.</li><li>Supporting month-end activities, financial reporting and ensuring financial decisions are appropriately reflected in reporting outcomes.</li><li>Identifying opportunities to improve reporting, forecasting and financial processes to drive better outcomes for the business.</li></ul> About You | MōuYou&#x27;re an established Finance Business Partner who combines strong commercial acumen with the confidence to influence decisions and build trusted relationships across the business. You enjoy partnering with stakeholders to provide meaningful insights that support better decision-making and business outcomes.To be successful in this role, you&#x27;ll bring:<ul><li>2+ years&#x27; experience working as a Finance Business Partner within a complex organisation.</li><li>A CA, CPA or equivalent professional accounting qualification, with good understanding of accounting principles.</li><li>Strong commercial and financial acumen, including budgeting, forecasting, financial modelling and business case development.</li><li>Experience partnering with senior leaders to provide financial advice, insights and recommendations that influence outcomes.</li><li>The ability to quickly understand new environments, build credibility and hit the ground running.</li><li>Strong analytical skills, commercial judgement and a genuine interest in understanding how the business operates.</li><li>undefined</li></ul> You&#x27;re naturally curious and enjoy understanding how things work, asking questions and constructively challenging the status quo when there may be a better way forward. You&#x27;ll draw on your previous experience to bring fresh ideas and suggestions and feel confident putting them forward to help improve systems, processes and ways of working. Comfortable working autonomously, you take ownership of your portfolio and deliver outcomes while building strong relationships across the business. Most importantly, you&#x27;ll be motivated to leave things in a better state than you found them.What We Offer | Ngā āhuatanga kei a mātou<ul><li>Free AA Membership for you and your whānau</li><li>A day off for your birthday</li><li>A welcoming and collaborative team, with strong support and open communication</li><li>Hybrid working arrangement</li><li>Modern offices in the heart of Auckland&#x27;s Wynyard Quarter</li></ul> Here, we offer a lot more than roadside assistance. We&#x27;re constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities. If you&#x27;re looking for a role where you can make an impact, bring fresh ideas and work alongside a collaborative team, we&#x27;d love to hear from you. Apply today. Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day.  We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to participate equitably. Our recruitment process is people-led and relationship-focused—we do not use AI to screen or assess applications. Every application is reviewed by a real person, because we value potential, individuality, and the human stories behind each candidate. We are aware that there will be candidates who are interested in the role but may only feel comfortable to apply if they have ticked all the boxes. We want you to know that if you feel like you don&#x27;t meet all the requirements, please still get in touch.  We&#x27;d love to korero to see if you might be a great fit for the role.

Finance Business Partner

Working with the AA | Me mahi tahi tatou ki AA For over 120 years the AA have been helping Kiwis on their adventures! Today, we&#x27;re one of New Zealand&#x27;s most respected and trusted brands. From our humble beginnings as a motoring enthusiast&#x27;s club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than a million Members. And now, we’re building the organisation of the future – more connected, modern, and purpose-driven. We are a business in transformation, with opportunities to work cross-functionally, grow new skills, and make a meaningful impact. We’re investing in our people, platforms, and ways of working to stay ahead of what our members and customers need. Here, we offer a lot more than roadside assistance. We&#x27;re constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities. Come join us and take your career on its next adventure! What You&#x27;ll Be Doing | Mō te Tūranga As a Senior Test Engineer, you’ll ensure our Salesforce CRM solutions are delivered with quality, reliability, and confidence through effective test design, execution, automation, and QA practices. Key outcomes:<ul><li>Deliver reliable, quality Salesforce CRM solutions through comprehensive testing and QA practices.</li><li>Ensure business requirements, functional flows, integrations, and critical user journeys are effectively validated</li><li>Improve testing efficiency and regression coverage through test automation and repeatable test pipelines.</li><li>Improve solution quality through identification, tracking, prioritisation, and resolution of defects.</li><li>Deliver customer engagement solutions by validating campaigns, customer journeys, personalisation, segmentation, and data integrations.</li><li>Enable informed release decisions through clear, evidence-based reporting of testing outcomes</li><li>Build effective partnerships with QA Leads, developers, analysts, and business stakeholders</li></ul> About You | Mōu You’re an experienced Salesforce Test Engineer who thrives in agile transformation environments with expertise in Salesforce CRM.<ul><li>Strong understanding of Salesforce CRM architecture, workflows, customer journeys, data models, integrations, and platform capabilities. Knowledge of</li><li>Salesforce Marketing Cloud would be a bonus, but not essential.</li><li>Excellent communication skills for engaging technical and non-technical stakeholders</li><li>Proven ability to identify and mitigate quality risks throughout the project life cycle</li><li>Familiarity with Agile methodologies and CI&#x2F;CD pipeline integration</li><li>Proficiency in API testing (Postman, Swagger, SoapUI) and experience with automation tools (Selenium, Playwright, Postman, Datadog or similar)</li></ul> What We Offer | Ngā āhuatanga kei a mātou<ul><li>Free AA Membership for you and your whānau</li><li>A day off for your birthday and 2 days wellbeing leave annually</li><li>Training and career development</li><li>Discounted insurance</li><li>Flexible, hybrid work environment</li></ul> If you&#x27;re looking for your next Salesforce challenge, we’d love to hear from you. Apply now and play a part in the AA’s digital transformation! Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day.  We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to participate equitably. Our recruitment process is people-led and relationship-focused—we do not use AI to screen or assess applications. Every application is reviewed by a real person, because we value potential, individuality, and the human stories behind each candidate. We are aware that there will be candidates who are interested in the role but may only feel comfortable to apply if they have ticked all the boxes. We want you to know that if you feel like you don&#x27;t meet all the requirements, please still get in touch.  We&#x27;d love to korero to see if you might be a great fit for the role.

Senior Test Engineer - Salesforce CRM

Company Car

Company Supplied Technology

Are you passionate about empowering rangatahi and helping young people to make safer choices? Join Kaitiaki o Ara &#x2F; SADD, New Zealand’s national youth-led road safety prevention and early intervention organisation. Our vision is “Empowering young Kiwis to prevent loss on our roads. Together.”We’re looking for an engaging, motivated person to work with schools, young people, and community partners across the Lower North Island, tailoring delivery to local road safety needs. About the role You’ll support both parts of our work: ● In-school programme: mentor student leaders, support SADD groups, and help young people lead road safety activities that influence their peers.● Community Road Safety Programme: facilitate interactive, youth-centred sessions that help young people understand road risks and make safer choices. You’ll also build community relationships, coordinate delivery, and gather feedback to improve our programmes. Based in the Lower North Island (ideally Palmerston North or Whanganui), this is a fully remote &#x2F; work from home role with regular travel across Wellington, Manawatū-Whanganui and Taranaki, with occasional evening, weekend, and school holiday events required. The salary package includes a company vehicle, laptop and mobile. Who we’re looking for You connect naturally with rangatahi and bring the confidence, adaptability, and practical skills to support both student-led activities and facilitated learning. ● Experience supporting young people and understanding the challenges they face.● Ability to engage young people, build trust, and support safer choices.● Skills to inspire and mentor student leaders, helping them turn ideas into meaningful action.● Confident facilitation and presentation skills, adapting sessions to different learning needs and stages of development.● Strong communication skills and the ability to build lasting relationships with schools, whānau, and community partners.● Creative problem-solving skills, initiative, and a positive, self-motivated approach.● Strong organisational skills to manage delivery, travel, follow-up, and reporting while contributing to a national team.● Respect for tikanga Māori and a commitment to inclusive, culturally responsive practice. Te reo Māori is an advantage.● A full, clean driver licence and a commitment to modelling safe road-user behaviour. Road safety knowledge is an advantage; your ability to engage and support young people is essential. Why join us? This is a role where you can make a real difference, bring your ideas to the table, and have the autonomy to shape how you work. If you want to be part of a collaborative national team doing meaningful work with young people and communities, we’d love to hear from you. Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day.  We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to participate equitably. Our recruitment process is people-led and relationship-focused—we do not use AI to screen or assess applications. Every application is reviewed by a real person, because we value potential, individuality, and the human stories behind each candidate. We are aware that there will be candidates who are interested in the role but may only feel comfortable to apply if they have ticked all the boxes. We want you to know that if you feel like you don&#x27;t meet all the requirements, please still get in touch.  We&#x27;d love to korero to see if you might be a great fit for the role.

Programme Delivery Lead - Lower North Island

Working with the AA | Me mahi tahi tatou ki AAFor over 120 years the AA have been helping Kiwis on their adventures! Today, we&#x27;re one of New Zealand&#x27;s most respected and trusted brands. From our humble beginnings as a motoring enthusiast&#x27;s club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than a million Members. And now, we’re building the organisation of the future – more connected, modern, and purpose-driven. We are a business in transformation, with opportunities to work cross-functionally, grow new skills, and make a meaningful impact. We’re investing in our people, platforms, and ways of working to stay ahead of what our Members and customers need. We now have an opportunity available for a Health &amp; Safety Business Partner, to join the AA team What You&#x27;ll Be Doing | Mō te TūrangaAs a Health &amp; Safety Business Partner, you&#x27;ll play a key role in partnering with leaders across the AA to create safer, healthier workplaces and strengthen our health and safety culture. Based in Auckland, you&#x27;ll support a diverse portfolio spanning Joint Venture businesses, contractor-delivered operations, and corporate functions, providing both strategic and hands-on health and safety leadership. Acting as a trusted advisor, you&#x27;ll help leaders identify and manage risk, build capability, drive continuous improvement initiatives, lead incident reviews and assurance activities, and ensure alignment between operational priorities and the AA&#x27;s health, safety and wellbeing strategy. This is an opportunity to influence at all levels of the organisation while making a meaningful impact on the wellbeing of our people, partners, contractors and customers. About You | MōuYou’re an experienced health and safety professional who combines strong technical expertise with outstanding relationship-building and influencing skills. You&#x27;ll have a proven background partnering with operational and corporate leaders in complex, multi-site environments, along with a deep understanding of New Zealand health and safety legislation and contemporary safety practices. Comfortable coaching senior stakeholders, managing competing priorities, and navigating diverse environments, you&#x27;ll bring a pragmatic, commercially minded approach to risk management and continuous improvement. You&#x27;re naturally curious, confident challenging thinking when needed, and passionate about helping leaders build accountability and ownership for health and safety outcomes. What We Offer | Ngā āhuatanga kei a mātou ·       Free AA Membership for you and your whānau·       A day off for your birthday and 2 days wellbeing leave annually·       Hybrid working arrangement·       Training available &#x2F; career development·       Discounted insurance If you&#x27;re looking for an opportunity to influence health and safety outcomes across a nationally recognised organisation and enjoy partnering with leaders to create safer, healthier workplaces, we&#x27;d love to hear from you. Join the AA and help shape the future of health and safety across our Joint Ventures, contractor networks and corporate functions while making a real difference to our people and members every day. Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day.  We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to participate equitably.Our recruitment process is people-led and relationship-focused—we do not use AI to screen or assess applications. Every application is reviewed by a real person, because we value potential, individuality, and the human stories behind each candidate.We are aware that there will be candidates who are interested in the role but may only feel comfortable to apply if they have ticked all the boxes. We want you to know that if you feel like you don&#x27;t meet all the requirements, please still get in touch.  We&#x27;d love to korero to see if you might be a great fit for the role.

Business Partner - Safety, Health and Wellbeing

<h4>Operate Your Own Business While Keeping New Zealand Moving</h4> <h5>Turn Your Automotive Expertise into a Successful Independent Business</h5> Are you an experienced automotive technician, mechanic, roadside service provider, fleet maintenance specialist, or business owner looking for the next stage of your career? We&#x27;re seeking commercially minded contractors who can combine strong technical capability with excellent customer service to deliver professional roadside assistance services in the Auckland urban area. This is more than just a mechanical role. It&#x27;s an opportunity to operate and grow your own independent service business while being supported by New Zealand&#x27;s most awarded roadside assistance network.If you enjoy solving problems, helping people, working independently and taking ownership of business performance, we&#x27;d like to hear from you. <h4>About the Opportunity</h4> As an AA Battery Van Contractor, you&#x27;ll provide roadside assistance to members and customers experiencing battery-related breakdowns and mobility issues.You will be responsible for managing your own business operations while delivering a high standard of professional roadside support, including:<ul><li>Battery testing and replacement</li><li>Vehicle diagnostics and fault finding</li><li>Customer service and incident resolution</li><li>Safe and professional roadside operations</li></ul>Every day presents a different challenge requiring technical expertise, sound judgement, problem-solving ability and exceptional customer care. <h4>Who This Role Suits</h4> This opportunity is ideally suited to people who have experience in: <h5>Business Ownership &amp; Self-Employment</h5> <ul><li>Operating a small business</li><li>Trades-based contracting</li><li>Mobile service operations</li><li>Owner-driver businesses</li><li>Franchise ownership</li><li>Field service management</li><li>Service delivery businesses</li></ul>You understand what it takes to manage customers, control costs, maintain equipment, schedule work and operate a profitable business. <h5>Automotive &amp; Technical Backgrounds</h5> <ul><li>Qualified Automotive Technicians</li><li>Automotive Electricians</li><li>Heavy Vehicle Technicians</li><li>Diesel Mechanics</li><li>Fleet Maintenance Technicians</li><li>Roadside Service Providers</li><li>Mechanical Tradespeople</li><li>Diagnostic Technicians</li></ul>Transferable technical skills and practical problem-solving experience are highly valued. <h4>What You&#x27;ll Bring</h4> Successful mobile breakdown contractors typically possess:Strong technical aptitude and fault-finding abilityA customer-first mindsetConfidence working independently and making decisions under pressureSafe operating practices and high personal standardsStrong time management and organisational skillsThe ability to manage workload, finances and business performanceProfessional communication skillsA commitment to delivering exceptional member and customer experiences <h4>Why Consider This Opportunity?</h4> <h5>Build Your Own Business</h5> Operate your own independent contracting business while accessing a steady flow of work. <h5>Diverse and Challenging Work</h5> No two breakdowns are the same. Every day provides new technical and customer service challenges. <h5>Make a Genuine Difference</h5> You will assist people during stressful and often unexpected situations, providing solutions when they need them most. <h5>Leverage Your Skills</h5> Use your automotive knowledge, diagnostic capability and practical experience in a role that rewards initiative, resourcefulness and professionalism. <h5>Work Independently</h5> Enjoy autonomy over your day while managing your own business operations and performance. <h5>Be Recognised for Results</h5> Your success is driven by the quality of service you provide, the relationships you build and the professionalism you bring to every interaction. <h4>Preferred Qualifications and Experience</h4> While not essential, preference may be given to applicants with:<ul><li>Automotive trade qualifications</li><li>Automotive electrical qualifications</li><li>Diagnostics and fault-finding experience</li><li>Mobile service experience</li><li>Roadside assistance experience</li><li>Small business ownership experience</li><li>Customer service and service delivery experience</li><li>Experience operating as a contractor or self-employed tradesperson</li></ul> <h4>Are You Ready?</h4> If you&#x27;re looking for an opportunity that combines technical expertise, customer service, operational excellence and business ownership, we want to hear from you.Bring your automotive knowledge, entrepreneurial mindset and commitment to exceptional service and build a rewarding business helping our members across New Zealand. Apply today and take the next step toward operating a successful roadside assistance business.

AA Battery Van Contractor

Working with the AA | Me mahi tahi tatou ki AA For over 120 years the AA have been helping Kiwis on their adventures! Today, we&#x27;re one of New Zealand&#x27;s most respected and trusted brands. From our humble beginnings as a motoring enthusiast&#x27;s club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than a million Members. And now, we’re building the organisation of the future – more connected, modern, and purpose-driven. We are a business in transformation, with opportunities to work cross-functionally, grow new skills, and make a meaningful impact. We’re investing in our people, platforms, and ways of working to stay ahead of what our Members and customers need. What You&#x27;ll Be Doing | Mō te Tūranga We’re looking for a skilled and customer-focused Vehicle Testing Officer to join our passionate Motoring Services team. If you’re committed to vehicle safety, enjoy working with people and take pride in delivering accurate, high-quality inspections, this is a fantastic opportunity to build your career with one of New Zealand’s most trusted and iconic organisations. In this role, you&#x27;ll be responsible for delivering high-quality vehicle testing services that meet AA and NZTA standards. Your day-to-day will include: <ul><li>Carrying out accurate and compliant Warrant of Fitness (WOF) inspections, ensuring all checks meet AA and NZTA processes and quality expectations.</li><li>Providing clear, complete written and verbal reports, helping customers understand your findings in a way that&#x27;s easy to follow.</li><li>Delivering exceptional customer service and building positive relationships with members, customers and business clients.</li><li>Referring and promoting products and services that genuinely meet customer needs, supporting the wider AA service offering.</li><li>Investigating and resolving customer queries in line with AA policies and service standards.</li><li>Building strong working relationships with colleagues, customers and stakeholders, contributing to a positive team culture.</li><li>Keeping up to date with changes to technology, systems and processes, while contributing ideas for continuous improvement.</li><li>Following all Health &amp; Safety requirements to ensure a safe environment for yourself, your team and the public.</li></ul> About You | Mōu You&#x27;re someone who combines strong technical capability with a genuine passion for customer service. You take pride in your work, enjoy working as part of a team and understand the important role vehicle safety plays in keeping New Zealanders moving. To be successful in this role, you will have: <ul><li>A current Warrant of Fitness (WOF) Authority, with COF Certification being an advantage.</li><li>At least three years&#x27; automotive industry experience gained within the last five years.</li><li>A clean, full New Zealand driver&#x27;s licence.</li><li>Strong customer service skills and the ability to communicate technical information clearly and professionally.</li><li>Basic computer skills and confidence using systems and technology.</li><li>Excellent attention to detail and a commitment to quality and accuracy.</li></ul> You’ll also bring a positive attitude, a professional approach and a willingness to continue learning and developing your skills. Most importantly, you&#x27;ll be passionate about delivering exceptional service and helping maintain the AA&#x27;s reputation as New Zealand&#x27;s leading vehicle testing provider. Here, we offer a lot more than roadside assistance. We&#x27;re constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities. If you&#x27;re passionate about vehicle safety and delivering outstanding customer service, we&#x27;d love to hear from you. Join a trusted Kiwi brand and become part of a supportive team where you can grow your career with the AA. Apply today. Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day.  We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to participate equitably. Our recruitment process is people-led and relationship-focused—we do not use AI to screen or assess applications. Every application is reviewed by a real person, because we value potential, individuality, and the human stories behind each candidate. We are aware that there will be candidates who are interested in the role but may only feel comfortable to apply if they have ticked all the boxes. We want you to know that if you feel like you don&#x27;t meet all the requirements, please still get in touch.  We&#x27;d love to korero to see if you might be a great fit for the role.

Casual Vehicle Testing Officer - Mt Roskill

Working with the AA | Me mahi tahi tatou ki AA For over 120 years the AA have been helping Kiwis on their adventures! Today, we&#x27;re one of New Zealand&#x27;s most respected and trusted brands. From our humble beginnings as a motoring enthusiast&#x27;s club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than a million Members. And now, we’re building the organisation of the future – more connected, modern, and purpose-driven. We are a business in transformation, with opportunities to work cross-functionally, grow new skills, and make a meaningful impact. We’re investing in our people, platforms, and ways of working to stay ahead of what our Members and customers need. We’re looking for a skilled and customer‑focused Vehicle Testing Officer to join our passionate Motoring Services team. If you’re committed to vehicle safety, enjoy working with people, and take pride in delivering accurate, high‑quality inspections, this is a fantastic opportunity to build your career with one of New Zealand’s most trusted and iconic organisations. What You&#x27;ll Be Doing | Mō te Tūranga In this role, you’ll be responsible for delivering high‑quality vehicle testing services that meet AA and NZTA standards. Your day‑to‑day will include: <ul><li>Carrying out accurate and compliant Warrant of Fitness (WOF) inspections, ensuring all checks meet AA and NZTA processes and quality expectations.</li><li>Providing clear, complete written and verbal reports, helping customers understand your findings in a way that’s easy to follow.</li><li>Referring and promoting products and services that genuinely meet customer needs, supporting the wider AA service offering.</li><li>Assisting the Manager or Team Leader with investigating customer service issues when required, ensuring any concerns are resolved professionally.</li><li>Building strong, positive relationships with customers, colleagues, and internal and external stakeholders.</li><li>Keeping up to date with changes to technology, systems and processes, and actively contributing ideas for continuous improvement.</li><li>Following all Health &amp; Safety requirements to ensure a safe environment for yourself, your team, and the public.</li></ul> About You | Mōu You’re someone who brings strong technical capability along with a customer‑first mindset. You’ll thrive here if you: <ul><li>Hold a valid Warrant of Fitness authority (COF Certification is a bonus).</li><li>Have at least three years of recent automotive industry experience and a clean full New Zealand driver licence.</li><li>Are comfortable working in a hands‑on, safety‑focused environment.</li><li>Are genuinely passionate about automotive work, with great attention to detail and pride in the quality of your inspections.</li><li>Communicate clearly and confidently, able to translate technical terms into easy‑to‑understand language for customers.</li><li>Deliver excellent customer service, building trust and putting people at ease throughout the inspection process.</li><li>Are adaptable and comfortable learning new systems, processes, and technology as they evolve.</li><li>Demonstrate professionalism, teamwork, and a commitment to continuous improvement.</li></ul> What We Offer | Ngā āhuatanga kei a mātou <ul><li>Free AA Membership for you and your whānau</li><li>A day off for your birthday and 2 days wellbeing leave annually</li><li>Training available &#x2F; career development</li><li>Discounted insurance</li></ul> Here, we offer a lot more than roadside assistance. We&#x27;re constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities. If you’re passionate about vehicle safety, love helping people, and want to be part of a proud and supportive team that’s been guiding life’s journeys for over 110 years, we’d love to hear from you. Apply now and take the next step in your automotive career with an organisation that invests in your growth, values your expertise, and puts people at the heart of everything we do. Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day.  We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to participate equitably.We are aware that there will be candidates who are interested in the role but may only feel comfortable to apply if they have ticked all the boxes. We want you to know that if you feel like you don&#x27;t meet all the requirements, please still get in touch.  We&#x27;d love to korero to see if you might be a great fit for the role.

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