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Alexander James

Product Publisher

  • Posted Today
  • On Site
  • Contract
Location

Auckland

Job Description

We are looking for an experienced and/or passionate Product Publisher to join our clients Product Team based in Auckland. This role will act to ensure our clients digital platforms remain up-to-date, engaging, and aligned with business needs. This role is ideal for someone with a polished skill set, comfortable working in a fast-paced environment and collaborating with multiple stakeholders.

This is the perfect opportunity for someone looking for career growth and exposure over compensation.

About the Role:

As a Product Publisher, you’ll be responsible for sourcing, publishing, and managing a variety of operational and market documentation. You'll work closely with product teams, marketing, and other key stakeholders to ensure seamless content updates, localisation, and platform maintenance.

Key Responsibilities:

  • Publish and localise content to support new feature development
  • Manage and update portals, ensuring smooth operations and handling retirements (redirects, form development, content removal)
  • Oversee operational content, including FAQs, autoship timings, new pages, and broken links
  • Update transactional and operational emails within Salesforce
  • Deliver super-user training and provide guidance on best practices
  • Support program delivery, including setup of keys, labels, and training journey materials


About You:

  • We’re looking for a detail-oriented and proactive individual with:
  • Strong experience in digital publishing, content management, or a similar role
  • A polished, senior-level skill set with excellent attention to detail
  • Experience managing documentation, portals, and operational content
  • Familiarity with content localisation and working across different markets
  • Strong communication and stakeholder management skills
  • Experience with Salesforce or similar CRM tools is a plus


Why Join?

This is an exciting opportunity to join a dynamic and collaborative team where your work will directly impact digital platforms and user experience. This is the perfect opportunity for someone looking for career growth and exposure.

If you’re ready to hit the ground running, we want to hear from you!

Apply now to be part of our exciting journey.

Please note- you must have a valid NZ working right to be considered and avaliable in short notice

Hard Skills Required

  • Content Management Systems (CMS)
  • HTML & Web Publishing
  • Salesforce CRM
  • SEO & Digital Optimisation
  • Localization & Multimarket Content Management

Soft Skills Required

  • Attention to Detail
  • Communication
  • Time Management
  • Adaptability
  • Problem-Solving

Job Schedule

  • Shift Work
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