Loyalty Marketing Manager (6month FTC) , Auckland
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Tribe (New Zealand) Limited

Loyalty Marketing Manager (6month FTC)

  • Posted 1d ago
  • Hybrid
  • Fixed Term Contract

Auckland

Job Description

About the Opportunity


  • Join a well-known, long-established NZ membership organisation with a large customer base and a broad partner ecosystem
  • This is a 6-month fixed-term role, stepping into an established programme and keeping momentum through a period of change
  • You’ll own the member benefits value programme—driving awareness, engagement and actual usage across 45–50+ partner offers
  • Lead member lifecycle engagement (largely email-led), including onboarding/welcome journeys and follow-on programmes
  • Lead a small team (2 specialists) delivering partner comms via email/social, partnering closely with product, partnerships, CX, digital and insights teams


What You’ll Bring


  • Immediate start favourable with the ability to hit the ground running.
  • Resilient, adaptable marketer with strong stakeholder engagement skill sets and ability to manage two direct reports
  • Senior loyalty / membership / CRM / lifecycle marketing experience (loyalty ideal; lifecycle essential)
  • Strong email best practice: journeys, testing, segmentation, optimisation mindset (deliverability-aware)
  • Confident stakeholder operator—comfortable working across multiple internal teams and external partners
  • Proven people leadership; you can coach, set standards, and manage performance issues early
  • Commercial and metrics-led—able to link activity to engagement, retention and partner value


What’s on Offer


  • High-impact role with genuine visibility across marketing, product, CX and partnerships
  • Hybrid working: 3 days office / 2 WFH (marketing anchor days Tuesday + Thursday)
  • Auckland CBD-based role with an established programme to step into


Next Steps?

To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch.


For any questions give Vic Jack a call on 021552550 and quote Job ID: 18538 for a confidential chat.


To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.


At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.


Tribe is a group of specialist teams, each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.

Desired Hard Skills

  • Stakeholder Engagement
  • Email Marketing
  • Lifecycle Marketing

Desired Soft Skills

  • Adaptability
  • Leadership
  • Resilience

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