Customer Service Representative | Newmarket Head Office, Auckland
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Glassons

Customer Service Representative | Newmarket Head Office

  • Posted 4d ago
  • On Site
  • Part Time

Auckland

Job Description

Customer Service Representative | Hallensteins and Glassons Head Office


Bring your customer service energy to an iconic NZ fashion group! We’re looking for a part-time Customer Service star to join our Hallensteins | Glassons Head Office team. This role is 20 hours per week, worked across 5 days , with a consistent 4-hour shift each day . Your daily shift can fall anywhere between 9am and 6pm , making this a great opportunity for someone looking for consistent part-time hours.


You’ll handle customer queries across phone, email, socials and beyond, solving problems, creating great experiences, and keeping things running smoothly behind the scenes.


You’ll love:


  • A fast-paced, fun and supportive culture
  • Seriously good staff discounts across both brands
  • Growth, development and plenty of variety


What you’ll bring:


  • A passion for people and delivering great customer experiences
  • Excellent communication and problem-solving skills
  • The ability to stay calm under pressure
  • Retail or customer service experience
  • Availability to work 2-4 consistent 4-hour shifts per week , between the hours of 9am and 7pm


If you’re empathetic, organised, eager to learn and love creating exceptional customer moments, we’d love to hear from you!

Desired Hard Skills

  • Communication
  • Customer Service
  • Problem Solving

Desired Soft Skills

  • Teamwork
  • Time Management
  • Calm Under Pressure

Benefits & Perks

  • 🧕 Inclusive Workspace
  • 💚 Counselling Services
  • 📈 Professional Development
  • 🎉 Employee Discounts and Rewards

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