Call Centre and Customer Service, Christchurch
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Greenlight Recruitment

Customer Service Operator | Part Time

  • Posted 1w ago
  • On Site
  • Part Time, Temp

$25  -  $28 /hr

Christchurch

Job Description

ABOUT THE COMPANY


Our client is a well established community organisation caring for Canterbury people for over 100 years. They are looking for their next superstar to join their store team. Our client operates a busy warehouse in support of their contract resulting in the health support of patients at home.


ABOUT THE ROLE


  • Being the first point of contact for customers.
  • Assisting in the management of all inward/outward goods.
  • Picking and packing of orders accurately and recording in inventory management system.
  • Stock control and monitoring.
  • Accuracy in record keeping.
  • Provide excellent face-to-face service to customers
  • Print scripts and assist with basic documentation
  • Answer phones and manage front desk/reception duties
  • Work collaboratively within a team environment
  • Adapt quickly to new tasks and systems


FOR YOU


  • Day shift hours: 10:30am – 2:30pm across four days (you choose!)
  • 20 hours per week with the opportunity to pick up more hours.
  • Temp-to-perm opportunity.
  • A friendly and social team
  • Sydenham location.


LOOKING FOR


  • Friendly, helpful, and polite with customers.
  • Computer savvy and confident learning new systems.
  • Ability to lift heavy items safely (no heavier than 15kgs).
  • Confident handling challenging customer interactions
  • Quick and efficient.
  • Honest and reliable.
  • Motivated and able to work unsupervised.
  • Empathetic and customer focused.
  • Planning and organising skills.
  • Adapt quickly to new tasks and systems.

Desired Hard Skills

  • Stock Control
  • Order Picking
  • Computer Savvy
  • Inventory Management
  • Phone Handling

Desired Soft Skills

  • Reliability
  • Customer Focus
  • Empathy
  • Organising
  • Planning

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