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Receptionist

Receptionists are the first point of contact for visitors and callers, providing a welcoming and professional first impression. They answer phones, greet guests, direct them to the appropriate personnel or departments, and provide general information about the company or organization. Receptionists also handle mail and deliveries, manage calendars and appointments, and perform other administrative tasks. They may also be responsible for preparing travel arrangements and coordinating meetings.

Salary Range

with 2-4 years of experience

💵

$50K - $56K

per year, in New Zealand Dollars

Benefits and Perks

Explore the typical benefits you might find in this field

⛑️

Uniform Provided

💳

Company Discounts

🧕

Inclusive Workspace

💻

Supplied Technology

Flexible Work

Length of Training

How many years of training are required to be a Receptionist?

0

years of training

What's it like to be a Receptionist?

The role of a receptionist is fast-paced and demanding, requiring excellent communication, interpersonal, and organizational skills. They must be able to handle multiple tasks simultaneously, prioritize effectively, and remain calm and professional under pressure. Receptionists should also be detail-oriented and have a strong understanding of customer service principles.

Key Aspects of the Job

  • Providing excellent customer service and creating a positive first impression
  • Answering phones, greeting guests, and directing them to the appropriate personnel or departments
  • Managing mail and deliveries
  • Maintaining calendars and appointments
  • Preparing travel arrangements and coordinating meetings
  • Performing other administrative tasks as assigned

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How to enter the job?

How to Enter the Field of Receptionist

There are several ways to enter the field of receptionist. The most common path is to obtain a high school diploma or equivalent. Some employers may prefer candidates with a college degree or experience in customer service or administrative work. However, on-the-job training is often provided, so prior experience is not always required.

  • Earning a high school diploma or equivalent
  • Completing a receptionist training program
  • Gaining experience in customer service or administrative roles

Additional Tips for Entering the Field

  • Developing strong communication and interpersonal skills
  • Learning how to use basic office equipment and software
  • Becoming familiar with the reception area and its procedures
  • Attending industry events and conferences to network with other receptionists

Task & Duties

Tasks and Duties of a Receptionist

Receptionists have a wide range of tasks and responsibilities, which can vary depending on the size and type of organization they work for. Some common duties include:

  • Greeting visitors and callers in a courteous and professional manner
  • Answering phones and directing calls to the appropriate personnel
  • Providing information about the company or organization
  • Maintaining calendars and appointments
  • Handling mail and deliveries
  • Processing travel arrangements
  • Coordinating meetings
  • Maintaining office supplies and equipment
  • Performing other administrative tasks as assigned

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